When talking of renowned computer hardware manufacturers and distributors, Dell is one such name that immediately strikes the mind. The award-winning electronics company holds a unique status due to the durability, affordability and most importantly, the quality of its products – a chain of which extends to desktop computers, laptops, notebooks, printers, server computers, handheld devices, home theaters, cameras and other electronic hardware and accessories. Just recently, the company has launched Dell Mobile – their official client for Android devices. With Dell Mobile, users can purchase, track and support their favorite Dell products right from their devices.
With comprehensive shopping features and dedicated customer support services offered through a single app, Dell Mobile vows to bring optimum solutions and comfort to its users. The app sports an eye-soothing UI with two main tabs present on the (bottom of) home screen: Shop and Support.
Ranging from displaying Dell’s Featured Products to tracking order status for all your purchases, the app provides comprehensive searching, browsing, shopping, comparing and reviewing solutions for Dell products along with extended support for registered Dell users to share their experiences on community-based forums. You can get detailed overviews on selected product(s), find out technical specs, Dell Price, star rating, shipping details and market value of each and read user reviews from all over the world. The app provides better/expansive comparability for various products (of the same genre) in portrait (dual compare) as well as landscape (three-tier comparison) orientation.
You can signup for a new Dell account (if you don’t have one) or sign in with an existing one to shop for products of your liking and explore various facets of the app. Once done with shopping, you may opt to check-out or add more products to your shopping cart. Just like the web interface of Dell.com, the app is backed by the company’s secure server so that you may shop safely.
Dell Mobile also supports broad video gallery that features hundreds of videos related to various hardware/software issues, troubleshooting and device diagnostic tips coming in from tech experts and Dell professionals.
Shop Assist Tool is unarguably the standout feature of the app. The tool lets you specify preferred price range, shipping preference and various design features that you would like to have in your Dell product (supports laptops and desktops only). Shop Assist Tool can also be availed to provide you with suggestions pertaining to specified product features such as its portability, media playback, multimedia creation, gaming and social networking capability etc.
Extended technical help and support, order tracking and facility to contact company’s sales representatives ensures that customers get solutions to their particular issues/queries at their location. Users can also browse through various Help Topics and FAQs to find out instant solutions to their problems with specific Dell components.
Next time you plan to shop for the latest Dell Inspiron, do it on Dell Mobile!