Having problems troubleshooting your HP Pavilion Notebook or do you want to learn how to replace the inkjet cartridge of your HP Printer? HP Support Center for iOS and Android is the official support client of Hewlett Packard (HP) – one of the leading electronics / computer hardware manufacturers of our age. The app provides you with instant solutions to technical issues which you might be facing with various HP products (laptops, notebooks, printers, servers etc.). With 24×7 live contact support service in place, HP Support Center promises uninterrupted and assured technical support to its users.
HP Support Center is an ideal solution for users who cannot access the online support service of HP from their error-prone computers to get timely help. The app is void of any extensive configurations, and presents all the features on its home screen. Various support services by HP are accessible from within the app in the form of different options that include My HP Products, Self Solve, Assisted Solve, Service History and User Information. As evident from their respective titles, each feature is there to assist you with the problem solving in a specific way. The app lets you specify your HP products and find relevant solutions for each. You can add your registered HP products by tapping on the My HP Products button and entering product info such as product name and serial number (optional).
To learn about common issues that are faced by other users around the world with certain HP products and to find out the solutions to these problems, Self Solve option is there at your service. From within said section, you can view Top Solutions, Advisories Bulletins and Notices and product-specific Technical Manuals.
Assisted Solve lets you chat with an HP Support agent about various issues that you might be facing with your HP device(s). Remember that assisted support is only available for products that are under warranty or have an active support contact.
You can send solutions to your colleagues/ friends via email or tag solutions (Tag Document) and retrieve them from Service History option on the homescreen. Apart from storing your tags, the Service History of the app also stores your chat records as well as call records.
HP Support Center is available in the Android Market free of cost, and requires Android v2.2 or higher to run. HP Support Center can be downloaded from the market via the link provided below.