Repair/Fix Windows 7 Black Screen

The latest security updates from Microsoft are causing Some malwares can cause black screen to appear after the Windows boot up. This problem has not effected everyone, it is occurring for some Windows 7 and Vista/XP users only. The problem has been nicknamed ‘Black Screen of Death’.

Update: It turns out nobody has observed the Black Screen yet and Microsoft Security Response Center has found that November Security Updates have not made changes to the Shell key in the Registry. But the methods listed below might fix the Black Screen problem if any malware has infected your computer and shows a black screen.

Method 1 – System Restore

There is however another solution to fix this problem and trust me, it is far more easier. Since the problem is occurring for most users due to the latest update from Microsoft, simply start Windows 7 in safe mode and restore your system back to the date before the last update, using of course, the ever useful System Restore functionality.


Method 2 – Anti-Malware

Some users are encountering this problem due to a malware, if this is the case with you, run Windows 7 in safe mode and scan your system with Malwarebytes and other anti malware apps to get rid of dangerous malwares. We have observed in various forums that this has fixed most users’ issue.

Extra Tip: Wrong Display Settings

Some users will encounter the blank(black) screen due to wrong display settings. In this case, again you need to start Windows 7 in safe mode and change the display settings back to normal. You can reduce the resolution, make sure the screen refresh rate is 60Hertz, etc.

Hopefully this will fix your problem. If you are still encountering the black screen after trying out the above four methods, leave a comment and we might be able to help.

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  • sick_of_crap_writing

    This and other “black screen” articles are typical baseless fear mongering

    http://blogs.technet.com/msrc/archive/2009/12/0

  • http://vinhdesigns.com/ vinh

    I just haven't found any threads that apply to my situation.

    On boot up it goes to the ksod, nothing works, no ctrl alt del, no task maaager (so prevx solution doesnt appy), cant login nothing. (only sleep button lol)

    a little video of my system booting into ksod
    http://www.youtube.com/watch?v=uEzGFBAH8Hw

    How bout safe mode? Nope. same deal so none of those solutions apply.
    Right now all i can do is try my system repair disk and try to fix the problem, being a registry bug maybe?

    Help

    My system
    Lenovo Thinkpad w500
    Intel Core 2 Duo processor P8700 2.53GHz
    3 gb ram
    ATi Mobility FireGL V5700 (512MB VRAM) with Intel AMT
    250 gb
    (windows 7 64 bit professional)

  • http://vinhdesigns.com/ vinh

    I just haven't found any threads that apply to my situation.

    On boot up it goes to the ksod, nothing works, no ctrl alt del, no task maaager (so prevx solution doesnt appy), cant login nothing. (only sleep button lol)

    a little video of my system booting into ksod
    http://www.youtube.com/watch?v=uEzGFBAH8Hw

    How bout safe mode? Nope. same deal so none of those solutions apply.
    Right now all i can do is try my system repair disk and try to fix the problem, being a registry bug maybe?

    Help

    My system
    Lenovo Thinkpad w500
    Intel Core 2 Duo processor P8700 2.53GHz
    3 gb ram
    ATi Mobility FireGL V5700 (512MB VRAM) with Intel AMT
    250 gb
    (windows 7 64 bit professional)

  • http://vinhdesigns.com/ vinh

    I just haven't found any threads that apply to my situation.

    On boot up it goes to the ksod, nothing works, no ctrl alt del, no task maaager (so prevx solution doesnt appy), cant login nothing. (only sleep button lol)

    a little video of my system booting into ksod
    http://www.youtube.com/watch?v=uEzGFBAH8Hw

    How bout safe mode? Nope. same deal so none of those solutions apply.
    Right now all i can do is try my system repair disk and try to fix the problem, being a registry bug maybe?

    Help

    My system
    Lenovo Thinkpad w500
    Intel Core 2 Duo processor P8700 2.53GHz
    3 gb ram
    ATi Mobility FireGL V5700 (512MB VRAM) with Intel AMT
    250 gb
    (windows 7 64 bit professional)

  • bluemontoya1

    I just got the black screen of death for windows 7 earlier today, first i thought i gotten a virus, but i guess it happened to many people already.

    • ed

      did you fix?..i had same problem too..no background.just black screen

  • sml156

    Some people are saying this is a problem with the computer not being able to find the hard drive. First thing I would do is change the bios, auto detect the hard drive then save it most of the computers I have had used to have a settinig for that or the newer ones just press enter on the drive and it auto detects. If that does not work make shure it's off then crack the case and diconect the hard drive and reboot then swich it off after a minuit or two then reconect the hard drive and reboot. If that doesent work then you will have to reinstall windows or get a new drive. Oh one thing I forgot make shure you don have a cd or dvd in

  • Stan Jez

    I too have got the Black Screen of Death. However, I can get into task manager Ctr Alt Del and run explorer.exe from there which gives me full use in both safe mode and normal. I’m at a loss as it’s cause. I’ve checked for malware etc and all comes clean.
    I’m trying out a few “fixes” I’ve found on the net but I’m not holding out for a quick solution I may need to re-install.

    • Jason

      I’ve had the same problem, but i had a scareware, i removed it and did the iExplore.exe thingy, and did a system restore to last week, but i got the black screen, and i did it to a later time (9th) and still, i undid the restores and im just fine, im scanning with malware antibytes as of now

      • john

        if you want to remove the black screen start in safe mode and than go to the screen wall paper or theme and you will see on the top row of it a black wall paper that look like to white folder   where all the wallpaper or theme are ( thelete this and rebook all shoul be ok .

  • Scott

    I have the black screen upon normal login and also safe mode… wtf!?

  • antbh

    Black screen is a disgusting …, I had to save my data conecting the hard disk in another pc. After that, re-install windows xp. But, as soon I saw the desktop of win,after process of setting , I installed fixshell tool, which fixed the problem.
    Windows runs again !!!
    But now, I have to repair wrong display settings XD.
    The things is, where the problem persist? on mother board or in a boot sector of hard disk?
    Can anyone tell me how the bug operates on hardware level?

  • MISERABLE

    i am stuck with black screen after starting my pc. i tried to start task manager but nothing come out. Can soome 1 tell me what to do.

  • DJK

    My mom has this BlackSOD…..but I can still get to it from LogMeIN……and see her mouse move. But she can’t see ANYTHING….not the mouse….nothing. WTH?

  • DWP

    I had the same problem – none of the online fixes worked. I reinstalled Windows 7. When the system restarted a pop-up message appeared stating, “.NET Framework Version 4 needs to be repaired” — automatically the repair took place – and (so far) I am black to normal.

  • Lu

    My Compaq 500B Desktop stopped showing vidoe after instaling an antivirus. I still manage to logon to it using Remote Desktop. How do I get back my vidoe? Help help?

  • Lu

    My Compaq 500B Microtower PC has lost video but still accessible by RDP. How do I get back my vidoe?

    Help please.

    Lu

  • juanca

    Thanks, it worked for me changing the display settings. I use 2 monitors, and it seams that it stop recognizing one of them…

  • Kevin

    I have the black screen crap! All I have to say is windows sucks!!! I used my repair disc after trying everything in the book and after long Internet searching. I got it to work for a day!! Computer was really slow and then it came back to the famous black screen. I have had it. So now I’m in the factory default software mode! Crash mode I think! I’m starting back from fresh out the box mode! Beats paying hundreds of dollars! Windows 7 sucks!!

  • Disturbed4880

    my friend had the same problem.i used the ubcd (ultimate boot cd).i then mounted the drive.there were 3 drives, one of them was a system drive.i went to that drive and deleted bootmgr.restarted and it worked.i guess that file was corrupt and thats why it wouldnt work.nothing worked… safe mode ,last known, not even the recovery disk or the install disk.i was finally able to use them after i deleted that file.hope this helps someone.just google ubcd or ultimate boot cd download.its free.good luck!

  • PanCakE

    did you fix?..i had same problem too..no background.just black screen

  • http://www.facebook.com/trisula.die Trisula Die

    download fixshell – go to safe mode – run fixshell in safe mode – restart – done

  • Jeff Niccum

    Motherboard Specifications, M2N78-LA (Violet )
    went into saving power mode . I look that up went bought New Battery then put that in nothen still Black Screen of Death as I call it .
    tried changing the ram around and cleaning ram nothen

    tried booting with out hard drive and re booting with Hard drive again nothing

    Tried cleaning the CPU to nothing

    Cleaned the fans and the ram slots too Nothing

    Un Plugged everything I could and booted Nothing and plugged them all backin again nothing

    I know its not the board going bad newer Board

    it has to be Mal Ware of some kind or a bad update i had got from Micro Soft how do I fix this problem please .

  • DonGiJu

    Method 1 don’t work : for me