Leaked: Apple Stealing All FaceTime Information, AT&T Locks Users via OTA Updates

An Apple employee (call him “Alpha”) who works in the iPhone Development Department has leaked some information to us recently, most of which will come as a surprise to many. The amount of shocking information leaked is beyond the grasp of an individual and shows how far Apple and AT&T will go to lock their users and steal their information while they have no clue about it.

Just to clarify, I will not disclose his name because he personally asked me not to since he didn’t wanted to end up like Gray Powell. The proofs are given down in this article to verify the credibility of this leak.

Editor’s Note [July 1st]: For the record, we were wrong about AT&T locking all US iPhone owners. Their OTA updates actually check the settings and make sure they are up-to-date. If the settings are not updated, the internet will be disabled. You can only regain access when you upgrade to the latest carrier update. Read more about it here.

We apologize for the error in our part, our source has apologized for it as well. We will be covering more leaks as they come out and will double check them before posting.

First off, we will divide the leaks into different topics in order of the communication that took place.

  • With iOS 4, AT&T locks all US iPhone owners to their network via regular OTA updates.
  • AT&T shipped some iPhone 4 early to verify their OTA update system.
  • Apple stealing user information via FaceTime, which lacks encryption.
  • Some Apple employees who are aware of this situation are not updating to iOS 4.

At&T Locking iOS 4 Users via regular ota updates

According to “Alpha”, in iOS 4 there is a line of code which they wrote that sends OTA (Over The Air) updates to the user every 7-14 days which detects and locks the system if it is not using AT&T network. Also AT&T and Apple have 6 months worth of OTA updates in their server which “Alpha” himself checked.

Another important tidbit is that when users call Apple Care Support, all information is displayed, including the jailbreak and baseband version. Also the Apple staff have been instructed to not help such users because they broke the contract rule. The full message, including how OTA will work, is below.

As far as Base Bands go it does not matter what baseband you TRY to get on the iPhone cause in the iOS4 there is a line of code we wrote that stands for OAU also known as “Over Air Updates”. How it works is every 7 to 14 days We (Apple) and AT&T send a message to your iPhone that gathers some data from your iPhone without you knowing and we see what is running, baseband and firmware. We then send a following message. “There are optional updates for your iPhone, Would you like to install them now?” two options “Yes” or “Later”. Those are what would would call “OPTIONAL UPDATES” Now there are things called “MANDATORY UPDATES”. They tend to work the same way, grab data from the iPhones sends it to AT&T and us then back to your iPhone with the message, “Your iPhone (name of iphone) must be updated to the current AT&T standards to run”, your only option is to “Accept” Now you can try to work your way around it until you get the second mandatory message again “You must plug iPhone into iTunes and update” If you don’t do this you will then receive no Signal from the network anymore and your iPhone will potentially lock up with no signs of use until you update your iPhone via iTunes. You all agreed to this terms and condition when you installed iTunes 9.2 and then again once you updated to iOS4.

With that being Said go ahead Try to unlock the iPhone it will only last 14 days max then you will have to break that update for that one week then again and again we currently have 6 months worth of updates for this iOS4. Apple and AT&T now have complete control over their iPhones and what their customers are putting on them without them knowing anything about it. Many of the people I work with don’t agree with this but even in our computers when people call in to Apple Care Support we can see if your iPhone is running a jailbreak and what baseband is currently on the iPhone. We have been instructed to not support any one with these things and possible void your warranty of the iPhone for Breaking a contract Rule.

Furthermore, he writes;

The reason why I am leaking some of this info is cause I don’t think its right that we are essentially controlling peoples iPhones.

Its their property once it leaves our retail stores and people need to know what they are getting into.

Later he shares a screenshot saying that this is only an optional update, the mandatory ones are nasty. This screenshot, according to him, was just pulled but is similar to the one in Apple’s database. On further research I found that Canadian users on Rogers network are already getting optional OTA updates.

photo4-266x400

Finally, I asked him what if users challenge my credibility, along with another important question regarding users who are living outside US. As for the first question, he replied that people just have to wait since it is a matter of time before they start getting AT&T OTA updates. While he had no clue about users living outside US since his department does not support them.

Update: Many users are confused how this works. Just to clarify, those who receive the updates will be safe while those who don’t get it, their phones will be locked.

What its doing (supposedly) is sending an update without which the phone would lock down, only affecting those on a different network that won’t get the signal.

The lack of the “update” is what does the damage. Not on the network, no update. Thus, your phone gets locked down.

Thanks to a Gizmodo commenter for clearing this up.

AT&T shipped some iPhone 4 early to verify their OTA update system

Most users who preordered iPhone 4 were happy to see their devices reaching early, little did they know that AT&T did it deliberately so that they can test their network update system. He also talks about why Apple held off the Canada release.

conversation iphone 4

The chat took place at night when “Alpha” was pretty tired so you will see lots of typos in the above screenshot (which is normal when you are trying to type fast).

Apple stealing user information via FaceTime

FaceTime is the most celebrated feature of iPhone 4 but most users are clueless about what goes behind it. According to Alpha, “FaceTime is going be the biggest privacy break ever. It was the first thing that kinda set me on a rampage to leak info.”

So what is wrong with FaceTime? Alpha explains it while losing his patience.

I will let you off with one last bit of information if your gonna write a story on this and that is Facetime, the iPhone 4 to iPhone 4 Wifi video connecting. The issue is with Wifi is that anyone can get on a Wifi Signal and potentially see what the viewers and broadcasters are looking at without them know, now Apple will deny this and say its not our problem you where not on a secure connection, in my mind I think that its all bullshit.

People should be able to have some type of security during those calls. Worst yet is once a person connects to another person on FaceTime it for some reason non of us in the office can figure out, sends us APPLE a message and says those two people are connecting via Facetime and gives out their location to us. So for whatever reason we need that information just blows my mind.  As a consumer why would you need to let Apple know that you are connecting with a person via FaceTime, its non of Apple’s business.

When I asked further about FaceTime, he replied that nobody in the office has any clue as to why Apple wants this information and for what purpose but it was confirmed that their servers were receiving messages (with location of users) when any two people connected via FaceTime.

I have to agree with Alpha’s statement about the lack of encryption in FaceTime. After all, since Apple wanted to send themselves user data, encryption could have prevented that. This could be one big reason why they didn’t bother adding security to FaceTime.

Apple Employees Not Updating Their iPhone to iOS 4

According to Alpha, some people who work in the iPhone department are reluctant to update to the latest iOS 4 since it breaches their privacy. One of his co-worker mistakenly updated to iOS 4.0, so “Alpha” downgraded the OS back to version 3.1.2 and listed the step-by-step guide so others can follow it as well.

It was not surprising to find him say that most people in their department are using jailbroken iPhone devices. Some excerpts of the conversation are in the screenshot below.

downgrade

Conclusion

We believe Alpha because he is a trusted Apple insider and has answered pretty much everything I asked. We discussed a lot of other topics related to Apple which aren’t mentioned in this post, he knows some information that only few Apple employees are knowledgeable about.

He promises to provide me with further information, including screenshots when he gets hold of them. At the moment, he says it is near impossible to do so because, “if you plug in a flash drive to any MAC in our building within 30 seconds people will show up there and stop you. Also you will be terminated on the spot.”

At one point he requested to keep him anonymous because he was afraid that he might get crucified for leaking this information. Being our insider source, we had to comply. At another point during the conversation he said, “I will tell you this right now the things I am saying if you where to go to Jobs himself he would deny.”

He has promised to answer every question, so if you have anything to ask, feel free to leave a comment below. I will personally ask him and reply to your comment with the answer. He is making a risky decision but also one that is worth it, he tells me.

Update: I cannot lose the credibility of this blog, so I am going to update this post with any proof that he shares, which is promises to do so. Also I will ask him to verify that he is indeed an Apple employee, which I already did but will ask him for more proof in this regard. For all haters down in the comments, calm down. It could be just another rumor or it could come out to be true, perhaps Apple might include it in the next update of iOS 4, we cannot be sure. We wrote above what we believe our source knows. We did not make up any of the story, he asked me not to associate any nickames with him but in order to make it easier for understanding, I named this leaker “Alpha”. I will update this article soon within a few hours with any further information I can get my hands on.

Update 2: The person is legit, double confirmed it. Also I now have the screenshot. Expect a whole new post with more details soon.

Update 3: The proof of FaceTime is out. About the OTA update you guys will have to wait a few days since I need to confirm and gather more evidence. You can check out the FaceTime screenshot here.

Update 4: Some important clarification, when asked “If users have unlocked iPhones and are using it on another carrier, will AT&T still able to send OTA updates?”, He says “No” but adds “Apple can see if you give us that serial number or call us from that iPhone, what’s on it. They can also see if it is unlocked or jailbroken”.

When I asked, “if Apple can deactivate it when it is on another carrier?”, He says, “No, but they will void all warranty, not give you any support, and black flag the iPhone so you cannot even sell it on eBay”. Later he says, “if a buyer gets a jailbroken iPhone and calls Apple, they will not help him and notify him that the phone is flagged and he just got screwed.”

Final Update: A lot of people seem to be confused if this person is from “iPhone development” team or “iPhone Support” team, the answer is latter and the proofs are here. Sorry for mentioning “development” team earlier because I misread his conversation. He has access to all Apple internals which are made available to the Apple iPhone Support team across the US.

Among other things he has unveiled is that iOS 4.1 will be out later this week and the issue is with software rather than Hardware.

AppleInsider seems to have busted this myth. They have an article showing how FaceTime works.

Another Update: You might want to have a look at another leak of the reception issue here.

Editor’s Notes: Just to clarify, AddictiveTips have nothing against Apple. The reason we choose to write this article and the reason “Alpha” choose to leak the information was simply because users who own an Apple product have the right to know.

  • Some

    Regarding Location Grab, Apple is being questioned by LawMakers http://voices.washingtonpost.com/posttech/2010/06/lawmakers_grill_apple_ceo_jobs.html

  • Ummm, Bullshit Much?

    I don’t understand how this could be possible.

    It’s been pointed out many times. If AT&T is the one sending these OTA’s, they won’t be able to send them to a phone not on the network.

    Besides, I believe something else was pointed out: Aren’t iPhone updates for the firmware only announced through iTunes?

    That person also pointed out that an earlier firmware could be used. I’m not sure if that’d be possible, but probably. It wouldn’t seem too hard to downgrade to a simpler iOS. It’d just mean you’d have to go online and download it, then hit the shift key while pressing restore. Simple, right? Maybe. :/

    Besides, it’s been pointed out by a lot of others that Apple and AT&T already have a lot of other information on you, so why bother freaking out about this one as well.

    The only thing that would suck if this is true is if you jailbreak your iPhone and they find out. If something bad happens… sucks for you.

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  • jacktheknife

    Apple engineers are laughing at you.

    FYI: Apple doesn’t hire people who can’t type or produce coherent sentences. This “Alpha” guy can barely string words together, let alone put them in an order that makes sense.

    • sigh

      i smell a fanboy!

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  • proud muckraker

    just because no ota updates come out in the next 14 days doesnt mean alpha’s wrong. apple must know that if those updates are released all of alphas information will be accepted as truth. no company would shoot themselves in the foot in that way.

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  • http://www.codemonkeycodes.com Codemonkeycodes

    It actually makes complete sense that FaceTime also sees where you are. Why? You have to connect w/ WiFi and it is done through Apple Servers. It would be logical for them to know your geographic location in order to optimize the route for the traffic. This doesn’t mean they are logging hours and hours of video chat though.

    Also, having messages like “FaceTime chat started” with location printouts is a handy debugging tool, and any developer worth his salty puts in logging especially when things are initially being stress tested.

  • Tj

    Guess we will find if if you and Alpha are full of ….. in a few weeks.. If people who JB their phones lock we know its true… If not… We know its BS

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  • http://www.throwthembows.com Ho House

    iPhone enthusiasts are getting the Omnicorp treatment.

    Believe it, guys…. Apple’s not all cutesy computers and neat-o phones. They’re still pissed about the 80′s Macintosh debacle, and they’re assuring it never happens again by way of your security and anonymity.

    What, you mean there’s ANOTHER evil corporate entity in disguise out there? Naaaaw.

  • Tom_Dick

    None has argued about facetime that may be true.

    The whole discussion was about OTA unlocking stuff which has been enforced by some prominent iPhone Hackers. So…………………………………

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  • Dr Jurges Jurgsen

    It occurred to me from at least one quote from “alpha”, That it sounds more like he works in an Apple Care Call Centre or something along those lines (saying when referring to Apple Care “WE can see if its jailbroken”, “WE have been instructed not to support” etc) and not in any dev role, if he was a Dev why would he be privvy to support policy or it be such a crux of his case? his “line of code” comment sounds a little iffy.. You’ve confirmed he actually worked on the makings of the iphone hardware/software and would actually have some real knowledge and isn’t some phone jockey or slightly higher up whos got spooked from all the scary half truths and rumours his other colleagues have thrown around and idiotic conclusions hes come to himself?

    Secondly his vagueness and pretending hes somehow holds special secrets so he can wind back the mistakenly updated iphone from 4.0 to 3.x.x didnt sound all too convincing or ring true to me and if you’re able to use google or read any iphone hacking related sites, you too could do it.

  • Chris Bair

    He wasn’t sure about international carriers but posted a screenshot of ROGERS Canada. Please be honest if you need a traffic boost. Not going to read this blog anymore when you become cheap enough to build traffic.

  • Drew

    If they are able to remotely force-update your iPhone to prevent jailbreaking, I’m not worried. The jailbreak hackers can easily alter/disable/remove the code that does the OTA update and check-up system.

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  • justins.alaska@gmail

    Uhhh…. http://support.apple.com/kb/HT4224?viewlocale=en_US also I read the user agreement, everything matches up.

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  • http://kevinjedwards.com Kevin Edwards

    I don’t believe any of this.

    AT&T can’t send a forced OTA updated to someone *not* on the network. It should be noted that they can, and *HAVE* in the past done OTA *carrier* update notifications, but again, as common sense dictates, you have to be on the network to receive that.

    AT&T isn’t really too worried about unlocks. It should be noted that in the United States, you can buy the iPhone 4 locked or unlocked. When you buy it locked, it is activated on an account and you are locked into a contract that you must pay for, or pay an early termination fee (ETF). If you unlock and thus terminate early, the subsidy is taken care of by the ETF. If you buy the iPhone 4 unlocked, there is no subsidy, so AT&T isn’t losing any money.

    And the only reason really to buy an iPhone in the US and have it unlocked is to take it out of the country since it’s not really going to work here where AT&T competes anyway (at least not 3G), which makes it pointless.

    The key here is that there isn’t an “unlock problem” that AT&T needs to resolve by technology means…especially one that would involve bothering the end user and adding to their infrastructure and support costs.

    If anything, they’d just put more pressure on Apple to block the jailbreaking methods, but really, Apple hasn’t been very assertive about blocking jailbreaks at all to date. It’s not that big of a deal.

    It should also be noted that the alleged OTA disabling and blacklisting method would require cooperation with Apple. If Apple really wanted to be jerks about it, they’d simply have iTunes detect if the iPhone had been jailbroken and then disable it when connected. That’s not rocket surgery, it would be VERY easy, but Apple doesn’t want to be jerks about this.

    As far as FaceTime. Two issues…one, lack of encryption and two, Apple tracking of info. For lack of encryption, that’s exactly what you should have set up on your WiFi connection if you care about security. If the network you’re connecting to isn’t using encryption, that’s a problem with the network, not with what apps you’re using on the network. It doesn’t really make sense to double-encrypt when efficiency is as critical as it is with mobile video chat.

    As far as Apple knowing about the connections…of course. The SMS is needed because your phone number needs to be set up as a transparent username. That info needs to be stored in a database along with everyone you call. When you call someone that database needs to be referenced to make the connection. Knowing the location and other network information can help form the best routing for best communications. There’s really nothing to see here.

  • Jose

    Please Help!
    So I have an iPhone 3G and i am currently on firmware 3.1.3,
    will I get affected too if I upgrade to iOS4? or does this only apply to the iPhone 4?
    I don’t have plans to unlock my iPhone because I am with AT&T, my concern is that I won’t be able to jailbreak my iPhone in the future if I update to iOS4. What do you recomend I do if do want to jailbreak my iPhone 3G in the future? should I stay with 3.1.3 or downgrade to 3.1.2? or will I be fine jailbreaking on iOS4?

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  • mmmmmmmm

    I call NOT BS. At least part of this is true. If you look at the agreement for iOS 4, quoted on Gizmodo: http://gizmodo.com/5569711/great-news-apple-now-knows-where-you-are-and-will-tell-others

    Read from the software agreement from iOS4:
    To provide location-based services on Apple products, Apple and our partners and licensees may collect, use, and share precise location data, including the real-time geographic location of your Apple computer or device. This location data is collected anonymously in a form that does not personally identify you and is used by Apple and our partners and licensees to provide and improve location-based products and services. For example, we may share geographic location with application providers when you opt in to their location services.

    Even though it’s “anonymous”, all they have to do is match up the info to your device ID number or the habits you do on your iPhone and they know who you are. This also allows them to track the FaceTime thing. O_O

  • anhell28

    this is just part of what our goverments have in store for us,open your eyes people!

  • Jonathan Feliciano

    can i still jailbreak my phone and be okay? im still on AT&T but i can have cydia?

  • micked

    this is cop & paste from: http://thefirmwareumbrella.blogspot.com/2010_02_01_archive.html

    As many of you have noticed, the new shsh files contain a new key named APTicket. I still need to do a more thorough investigation of this key but my gut tells me that it is an indication that Apple intends to try to stop us from bypassing their TSS server for local restores.

    My guess is that in future versions of iTunes, Apple will probably handle the TSS request/response and later this year implement the code to process the response in the actual bootrom of the device. Here’s what I mean:

    1. The newer iTunes versions will send a certificate request in the TSS request by adding a new key to the TSS request.
    2. Their TSS server will create a new certificate with an effective date attached to it. (Making it invalid if used after that date)
    3. Until the new bootrom rolls out, iTunes will handle the decrypting of the response blobs using the nifty new signed certificate response ala APTicket.
    4. Once Apple ships new devices with the bootrom capable of validating the new APTicket (or whatever they call it in the future) they can add logic to check the bootrom of the device and conditionally process the response from the TSS server(for old bootroms) or allow the device to process it(for new bootroms).

    Looking at the above, it’s a fairly bullet-proof means of stopping local restores. Since the APTicket will be signed and likely shsh’ed I wouldnt be surprised if they load APTicket or something like unto it BEFORE the LLB is loaded. This way they can not only control what VERSION of the firmware you install, they can also control WHEN you can install it by a means with far longer and sharper teeth.

    If they implement the above, the only means of restoring will be via jailbroken device.

    Fun times ahead for sure…

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  • Kaatje Galway

    I can confirm that the last time I called into iPhone support, the agent knew my firmware and baseband version as he stated them to me and asked if I had jailbroken my iPhone. I played stupid and said what is jailbreaking? He helped me anyway.

  • galdo

    there has to be a way to modify a host file or something to disable this info leak when the phone is jailbreak.

  • Darwin

    I call BS. Your poster is obviously semi-literate. A supposedly Apple employee who gets common Apple acronyms and abbreviations wrong. I can tell you for a fact that “most” Apple employees do not have jailbroken iPhones. You say you have proven and double checked this but you don’t say how. I think you are doing this for page views.
    I see a lot of very uninformed comments here. You can opt out of location services which Apple has publicized.
    Google collects dramatically more personal information. Somehow Apple is the bad guy for the jealous and uninformed.
    Carriers are highly regulated because they are a public resource. All carriers have a legal responsibility to keep their connectivity secure and reliable. All of them collect extensive information for this purpose.

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  • norcencal

    If a customer requests an unlock subsidy code from AT&T (which AT&T will provide if you have completed 6 months of your contract or if you’ve been with AT&T for “x” amount of time) and enter that subsidy code into your iPhone 4 you can use it to roam internationally. I just set this up for my boss who is in Japan.

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  • Michael

    I have worked for Apple. I call bullshit. This person didn’t just have a few typos, those are outright spelling mistakes. This is some 16 year old kid fucking with you.

  • john

    I have never seen so many ignorant people before. One comment that makes me laugh is the one about him wanting his identity hidden and that its a fairy tale. This is a huge corporation and these people that work there are making some good money not including benefits and cheaper prices for their products and they do make good stuff. If this does go into the privacy of the people this would upset someone. A lot of things are happening today with our rights being trampled on and with all the invasion of privacy its getting ridiculous and we need people to speak up. If this is true I would hope that these insiders who are witnessing this will find evidence and share it to the appropriate authorities. You would be surprised how many companies do this and will go through a lot to get any information they can for many reasons. Marketing is huge and any information to help a company be the top dog is treasured. I wouldnt doubt anything because apple is a big lier and greedy as they come. One example is the 3.1.3 firmware update. The reason for it was to mess with jailbreaks. They use the excuse it was for the battery but they did not share everything that was in it. We bought our devices and they still own it. Ya!!! You see they want to say what you should do with our devices. Now that jailbreaking has been said to be completely legal and fairgame they want to know everything. I wouldnt put it past them to try to put something in your device to mess up your jailbreaking. There are a lot of conspiracies about tons of things out there today but did you know that behind every legit conspiracy there is some truth to it or even all true. People today have become so lost because of media, television that they think anything that might stir their little world must be bull and that the word conspiracy has become a word that everyone sees as not being a possibility. Once you attach that word to a sentence everyone cries hollywood, movies,fairytales. Theres a lot going on today but everyone is blind because they need to unplug.lol. Thats a fact. Technology has made people lazy in many ways, which has allowed certain people to become the powers to be and this is one of those instances where our rights are slowly, being taken away. You cant even have a discussion because of fear. Those who are quick to curse, call people names, and discredit or make fun of anyone who discusses a conspiracy theory or what I like to call the basic truth the majority of the time, are a people with fear all over there face but will not admit the possiblility because they are to scared to even discuss its reality. Unplug and educate yourselves and always keep an open mind. Just look to the past, history will show you all that took place and all that is possible. You might be saying this is just apple. No!!! This is our freedom, our rights, and our privacy. Last thing I will say. Research before you yap and also look at how much privacy has been discussed and how much we have lost since 9/11. Dont be fools because these corporations and governments are all one way connected

  • http://face2facecontacts.coom mike

    A – FaceTime Community

    Where You Not Only Can Meet New People, but CONTACT Them…FACE 2 FACE! ™

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  • Hussein

    they already removed my facetime option after i updated my ios, uncivilized, i cant even own my device, have they learn anything, THIS WILL JUST FUEL ME TOP JAILBREAK TOMORROW

    Middle east iPhones have Face-time Removed completely after 4.1 update, its
    really not civilized from Apple. models sold in Saudi Arabia, UAE
    have these numbers:

    MC605AE/A and MC603AE

    iPhone 4 units
    sold by the following carriers:
    *Saudi Arabia: Mobily
    *UAE:Etisalat

    iOS 4.1 kills facetime on specific iPhone 4 units. you
    will have FaceTime deactivated once you upgrade to iOS 4.1 (from iOS
    4.0.2)

    • aishvarya

      Hey can you tell me where model number MC603B or MC603ZP from?

  • aishvarya

    I have a factory unlocked 4g, which was jailbroken but the facetime feature was not working so i upgraded to 4.1 and its still not working can anyone please help me.
    Facetime is visible in settings>phone, it is on and says your number will be shared etc… but when i call another 4g it keeps ringing even if the other person answers, and if anyone calls me i dont get a call. PLZ PLZ HELP WILL REALLY APPRECIATE IT.. cuz im freaking out its a brand new phone. Im in India (FaceTime is working on other 4gs here)

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