How To Fix Photos Not Appearing In Camera Roll In iOS

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A few days ago, my iPhone randomly stopped saving photos to the Photos app. The photos I took via the Camera app appeared as little thumbnails in the app but when I switched to the Photos app they weren’t there. Another error I kept encountering was that I was unable to send photos over iMessages. As soon as I would select the photo, the Messages app would freeze. A quick search showed this problem has been plaguing users since iOS 8.1 with no solution in sight and no acknowledgement from Apple that this was a genuine problem. The good news is that there’s a pretty easy solution that worked on my phone and here it is.

The phone in question is an iPhone 6 running iOS 9.2. The problem appeared randomly and not after an update or reset.

Step 1: Restart your iPhone

Step 2: Open the Camera app and take a photo

Step 3: From inside the camera app, tap the thumbnail of the photo you just took to view it

photos-bug-ios-0 photos-bug-ios

Step 4: Tap the Share button at the bottom and send the photo to a contact over iMessages

Step 5: Restart your iPhone one more time for good measure and your problem should be solved

It’s not clear what is causing this problem. It certainly dates back a few months according to many online forums. The more perplexing thing is that it suddenly appeared even though there was no recent firmware update made on the device. The phone had been running fine, and the photos were being saved without any problems until they suddenly just stopped. The good news is that your photos are indeed saving so once you fix the problem, all the photos that seemed to have not saved will be there in the Photos app.

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  • Joe

    That totally worked for me : thanx ! 🙂

  • Jo windsor

    Brilliant! I did exactly as you said and all my photos have appeared! So thankful :))

  • Irene

    Oh man! THANKYOU! I was just about ready to rage quit. Haha!

  • rexliemainit♥

    What if the buttons are grayed and you can’t click them?

    • exjadety

      If you restart your device, you should see the photos in the roll even though they weren’t there before. Then try again the solution provided here even if it worked for me, the same bug reappeared a few weeks later.

  • exjadety

    This worked just fine for a few weeks until the same problem reappeared, unfortunately.

  • Tara

    Thank youuuuu

  • Fedfan

    It worked! Thank you!!

  • skronk61

    Thanks so much, that worked straight away. And it brought back the missing photos from before.

  • ekanost

    THANK YOU. I thought I was going crazy.

  • William Ruiz

    it did not work…

  • Dave Poortvliet

    This worked for me thank you. I also discovered my phone imported a few photos from icloud that were dated in the future. The digital camera had the wrong date set. Once I removed these photos my camera & photo roll was working normal again.

  • Leak

    Oh my gosh! Thank you so much!

  • Rafael Soares

    GTFO! Can’t believe it worked! Thank you so much, man!

  • Anna

    This works, thank you!

  • schniz

    Not only does my iPhone now save pictures, it shows all of the ones I thought I had lost when it wasn’t saving.

    • Ha Ba

      Mine worked but those picture that didn’t save are still in my icon but when clicked on it show a different picture that WAS saved

  • Thanks a lot! This actually helped and no need in resetting/recovering anything.

  • Kashif Syed

    That just awesomely worked. 🙂

  • Anna

    Woohoo! You are a legend, thank you!

  • eppe

    AWESOME! Totally worked. Thanks. Couldn’t have figured this out was crying over lost photos. Pefrect (though weird) solution. Thank you for this post.

  • keeta

    tried this and the share button is greyed out and have restarted phone twice and not working, any ideas to get it working proerly

    • Haven’t come across this problem where the buttons are greyed out so I can’t say. The photos are there though so maybe back up your phone, reset it and see if the bug disappears and then restore the phone from the back up.

      • Withns

        I am having the same issue with a 5. The share button is greyed out.

        • I restarted, clicked a new photo, opened the thumbnail. After this instead of sharing, I clicked on the “All photos” button on the top left then on “Albums”. The bug wasn’t fixed yet, but I clicked “Photos” then “Albums” again and the bug got fixed.

      • Millie

        I’m having the same problems as keeta.. when I’m in photos if I scroll down it keeps saying restoring. I have thousands of pictures missing. I recently turned iCloud off (the problem was happening before I did this) because I didn’t want iCloud to back my phone up with the missing pictures. If I turn my iCloud back on and do a back up will my lost pictures be backed up as well? If I do a restore should they be there from the back up?

    • Millie

      Did you find a fix?

      • exoel

        i have same issue with Millie, did anyone found out? TT my 15xxx pics was not found in iphone and computer, it just show 1xxx items and every i try to backup it always disconnected from itunes. and i couldnt take photos on camera roll, the button is greyed. anyone have a solution?:(

      • Take a back-up now. Your photos are still there. They just aren’t showing up. Make sure the photos are backed up when you take a fresh back up. You might have to go the slightly longer route and restore your iPhone before this fix works for you. I haven’t personally encountered this problem with the share button being greyed out but this ought to fix the problem.

  • Ora

    it works!! genious!!

  • Bridget Guest

    Thank you so much for this!!!! You saved me! I had a trip coming up and did not know if I would be able to take any pictures!!

  • Kirstie

    Thank you SO much!!! I thought I had lost all my photos and videos from Glastonbury but your tip helped me to resolve it.

  • Ravi

    I’ve recently had this same problem, tried this fix but it unfortunately hasn’t worked?! only showing a around 20 images out of 7000 i had on my phone, these were all backed to iCloud and in settings it still shows photos taking up space? any ideas why this is?

  • Jonathan

    thanks! this worked for me as well!

  • Suz

    Thank you! This never happened to me before today but this fixed it. Based on what a few others have said I think it’s about time I clear off my phone and do a reset. Seems like there is a lot of garbage hanging around messing things up and slowing it down lately

  • olivia

    oh my gosh!! thank you!! i was thinking of getting a new phone because i couldnt figure out what was wrong with my photos app!

  • Christina Ronan

    Whew!! Thank you!! I swear I reset the phone yesterday and nothing but I didn’t try to send a pic. Did that after reading this & boom! Back in business!

  • Prashant Mahskey

    Thanks it worked for me in iPhone 6 having iOS 9.3.4

  • Sile Brehony

    Thank you sooooo much! I was on holiday, snapping away all day only to find over 200 photos missing that evening! This worked amazingly! Can’t believe it – thank you!!!

    For the last bit (taking a photo, send via iMessage and restart) I had had to repeat this twice before it worked … can’t thank you enough!

  • Alice

    I reset my phone and went on camera but it didn’t let me take a picture???

  • Jenny

    It worked! Thank you so much! :)))))

  • Lexie

    How did that work?? That’s so cool. Just started happening with my iphone 7 on ios 10. Totally fixed it.

  • disqus_w22Z72STJp

    Worked fine…thanks.

  • Mike Treml

    This worked For me. I have a new iphone 7 plus with ios10. I just took some photos yesterday that were very meaningful. I was kinda upset that i couldn’t find them any where. The 3 videos showed back up and 7 photos. Thank you

    • I’m kind of surprised the iPhone 7 had this problem. Glad you have your pictures and videos 🙂

  • Vuyo

    It worked !! 🙂 Thank you

  • Just started happening to me a few days – iPhone 7 Plus. Seems like it is some sort of hangup with live photos, because they would load to Photos app, but it would take a good 30 seconds to negotiate the download when it should be nearly instantaneous. Just tried above and no luck… One of many bugs I’ve been experiencing in the last week with the new phone.

    • The iPhone model I experienced this on was the iPhone 6 which doesn’t have Live Photos. It’s a Photos app problem definitely and not limited to just Live Photos. Again, I’m genuinely surprised the iPhone 7 has it. It’s new and Apple should have fixed this by now.

  • brotin

    Thanks for wonderful solution. It worked perfectly for me. :thumbsup: