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SurveySparrow: Best 3 Online Survey Tools

Nowadays, omnichannel experience management has become important for the efficient functioning of any company. Companies are constantly looking for effective solutions offered by these platforms. However, with so many available, how do you sift through the market and find the right option for your enterprise?

Out of all those options, SurveySparrow has been a first-class platform that helps companies redefine both customer and employee experience. Productive online survey tools are an inseparable part of SurveySparrow’s omnichannel experience management platform.

Let’s explore SurveySparrow and how its online survey services are better than other competitors in the market. We will also have a closer look at their pros and cons to help you decide if it’s the right move for your company.

SurveySparrow Logo

What is SurveySparrow?

SurveySparrow is an end-to-end omnichannel experience management platform that groups Customer Experience and Employee Experience tools like NPS, Offline, Chat, Classic, and 360° Surveys, which are versatile first, exceptionally captivating, and easy to understand.

The conversational UI allows your surveys to convey a visit-like experience and increments survey finish rates by 40%. 

SurveySparrow New survey

SurveySparrow is a web-based survey tool that permits clients to make and convey customer surveys through numerous channels and assess reactions.

SurveySparrow Recurring Surveys lets you send surveys at standard stretches to check customer or employee beat. With simple sharing choices, SurveySparrow permits you to share your surveys across web, mobile, social, and email to gather criticism from your designated crowd without issues.

SurveySparrow sharing feature


SurveySparrow Features That We Love

Video Surveys

SurveySparrow’s video survey feature might be the first of its kind. So easy and so elegant. Simply upload your video as the background of the survey and keep your clients engaged with audio and video as they answer their questions. Maybe the feedback you’re looking for is on the video itself like a draft trailer, advertisement, or music video. Choose to mute the audio on start, loop the video, and / or customize the survey with full CSS capacity. SurveySparrow video survey


Embedded Surveys

They’ve mastered all the various ways you could embed a survey onto your site. SurveySparrow offers multiple solutions for you to integrate your queries seamlessly into your customer journey:

  • Pop-up cards that show one question at a time – customize how it looks, where it is positioned, and when it will trigger!
  • Chatbot with fully configurable survey
  • Easy in-line embedded survey on your page

SurveySparrow embedded pop up cards


Survey Themes

Whether you want to start from scratch, need an inspiring color palette to start, or would rather the ease of a pre-made theme, SurveySparrow has all of the above. Their themes go from simple to sophisticated , and everything in between. We love the choice of fonts, colors, and textures provided, as well as the ability to fully customize via CSS for pixel perfect design. Use their templates, edit them, or build your own and save it, SurveySparrow does it all with their beautiful themes.  

SurveySparrow themes

How Does SurveySparrow Compare to the Competition?

While assessing various solutions, potential buyers look at skills in classes like assessment and contracting, coordination and sending, administration and backing, and explicit item capacities. Here’s how SurveySparrow is better than its competitors in the market:

1. SurveyMonkey

SurveyMonkey is an online survey tool that assists you with making and running proficient online surveys. It is extremely strong and a notable online application. SurveyMonkey presents every one of the tools essential for you to make solid, proficient surveys effectively.

If you are an HR professional who works on contract or part of a larger organization, SurveyMonkey is an ideal asset. They have plans that cater specifically to human resource initiatives. 

A major downside for SurveyMonkey is its inability to change the survey after it is submitted. On the other hand, SurveySparrow provides you with this feature.

2. Typeform

Typeform is a cloud-based survey management arrangement designed for organizations. It offers survey design, setup, dissemination, and examination inside a suite. Typeform highlights survey design, where clients can tweak survey templates utilizing a simplified connection point.

The formats incorporate various sorts of inquiries, for example, short-text replies, different decision questions, long-text replies, picture determinations, and drop-down menus. You can likewise add photographs and recordings for each inquiry and convey surveys utilizing nearby pop-ups and pop-up messages.

Compared to SurveySparrow, Typeform has a complex form creation process, making it difficult for new users to create surveys.


SurveySparrow is an all-in-one online survey solution for your company. With its unique features, user-friendly interface, and endless customization options, you’ll find everything you need to craft unique surveys that gauge interest in your business and help you grow. 

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