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Getting Echo During Meeting Calls in Microsoft Teams? Here’s How to Fix It

A common problem with online calls is managing audio devices and sound quality. The app that you’re using must be able to detect the hardware i.e., your speakers and mic, and the sound should be clear enough for everyone to hear each other.

Echo during meeting calls in Microsoft Teams

Microsoft Teams allows users to make both audio and video calls. In both cases, audio is involved. While the app normally has good sound quality, audio problems aren’t unheard of.

Echo during meeting calls in Microsoft Teams

What is a call echo?

An echo during a call is when you or one of the other participants in the meeting say something, and it is repeated after them as they speak. This can happen for all participants in a meeting, or it can happen for just one or a select few.

This is not a problem with your hardware. Instead, it is a problem with the call and the connection that has been established.

Here are a few things you can try to fix an echo during meeting calls in Microsoft Teams.

1. Hang up and join again

Much like turning a computer off and then on again can help resolve problems with it, ending a call and starting a new one can fix echo problems.

  1. Go to the active call in Microsoft Teams.
  2. Click the red end call button.
  3. Wait for the call to disconnect.
  4. Once disconnected, join the meeting again.

2. Disable Microphone boost

Microphone boost is a Windows 10 feature that makes your mic louder but it doesn’t always work right with all apps. Disabling it can fix the echo problem.

  1. Right-click the sound icon in the system tray.
  2. Click Sound in the menu.
  3. In the Sound window that opens, go to the Recording tab.
  4. Right-click the microphone, and select Properties from the context menu.
  5. Go to the Levels tab.
  6. Drag the Microphone Boost slider to 00.0db, and click Apply
  7. Join a meeting in Microsoft Teams. 

3. Disable audio enhancements

Windows 10 introduced audio enhancements in one of its updates. It doesn’t work well, not even with audio players and disabling it can fix the echo problem. 

  1. Right-click the speaker icon in the system tray.
  2. Select Sounds. 
  3. Go to the Playback tab.
  4. Right-click the speakers or headphones you’re using.
  5. Select ‘Properties’ from the menu.
  6. Go to the Enhancements tab.
  7. Check the ‘Disable all enhancements’ box.
  8. Click Apply and join a Microsoft Teams call.

4. Change audio device

It’s possible that the mic you’re using, or the speakers that you’re using are set up so that they echo sound. If moving the audio device to a different position isn’t an option, try using a different device e.g., a pair of headphones.

  1. Connect your headphones or other audio device to your system.
  2. Right-click the speaker icon in the system tray.
  3. Select the new audio device in the pop up.
  4. Open Microsoft Teams.
  5. Click your profile at the top right.
  6. Select Settings from the menu.
  7. Go to the Devices tab.
  8. Open the dropdown for Speaker and Headphone (one-by-one), and select your headphones/audio device.
  9. Join the meeting again after changing the device.

Conclusion

Echos during online calls can happen in almost any app; Skype, Hangouts, Zoom, etc., all experience it.

In many cases, using a pair of headphones will fix the problem simply because the mic and speakers on a laptop aren’t always positioned such that they won’t interfere with each other during a call.

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