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Why Can’t I Log Into My Gmail Account? FIX the Gmail Sign In Page Issues

Gmail provides several layers of security to safeguard user accounts. When you sign in from a new device, Google will push a message to one of your currently registered devices and ask you to perform a verification task to confirm that it is indeed you signing in. 

This level of security makes sense given that a Gmail or Google account is often connected to a whole host of other services. A password is often not enough when you sign in to a new device which is why you have to provide additional verification to get to your emails or files.

Can’t Sign Into Google (Gmail Sign In Page)

The Gmail sign in process is simple in most cases; enter your email, and enter the password. You will use the same sign-in page regardless if you’re signing into a personal Gmail account or if you’re signing into a Google Workspace email.

gmail sign in page

Why Can’t I Log Into My Gmail Account?

If you’re unable to sign-in to your Gmail or Google account from the Gmail sign in page, try the fixes below.

1.  Check email and password

Make sure you’re entering the correct email and password. The email that you enter must include the domain as well e.g., you must enter @gmail.com as well.

Make sure the password is correct. If you have the password stored in a password manager or in your browser’s autofill data, look it up to verify you’ve entered it correctly. 

2. Check service status

Check if Gmail is up by visiting the Google service status page. You should also try signing into Gmail from its mobile apps. If you’re able to use the Gmail mobile app to sign in, then your sign-in problems may be related to your browser.

3. Clear cookies and cache

Try to clean your browser’s cookies and cache. Often, problems with these files may prevent Gmail from signing you in.

  1. Open your browser.
  2. Visit the browser’s settings.
  3. Clear cookies and cache.
  4. Restart the browser.
  5. Try signing in to Gmail.

4. Check devices for confirmation email

If you’re signing into a new device, you may have received a message from Gmail on one of you registered devices e.g., a phone that has the Gmail app installed and set up on. The message will be used to verify your login.

  1. Open the Gmail app.
  2. Look for a message from Gmail about a new sign in.
  3. Tap the number indicated in the message to confirm the sign-in.

5. Try a different browser or browser profile

Browsers can run into problems and prevent you from accessing some or all websites. Try using a different browser to log in to Gmail. If your browser supports multiple profiles, try creating a new profile and use it to sign in to Gmail.

6. Recover account

It is possible that you’re entering the wrong password. In this case, you can try to recover your account and reset the password.

  1. Visit Gmail.
  2. Click Forgot Email.
  3. Enter either your phone number or whatever email you remember.
  4. Enter your first and last name.
  5. Gmail will tell you if it was able to find the email. If not, the problem lies with you entering the wrong email. 
  6. If the email address is correct, you can recover the password.
  7. Gmail will send a verification code to your mobile device (or another registered device).
  8. Enter the code and set a new password.


A Gmail or Google account is the gateway to lots of information and data for a user.

It is imperative that the account’s security be taken seriously. Google may be a bit overzealous with its verification methods but that is always better than it being easy to get into a Gmail account.

Most problems with the Gmail sign-in page have to do with verification and passwords. The page itself is rarely down.


  1. Facebook account is disabled since midnite .Just got this cell yesterday .
    I have never used Gmail & cannot find whatever codes I am sent to access this account .

  2. I have been locked out of my Gmail for over a month. No help from Google. Opened a help site on Google. It is “Just answer” I have used them before. They say there is a one time charge. That is BS. The used my CC # and charged $42 for 6 months before my bank got them stopped. They only returned one payment

  3. As I get older, I am noticing that my memory is getting worse. I really wish I could actually TALK to a real person to help me. I am very confused since my children left home. Thank you. Cathy Bruton

  4. having the worst time recalling my passwords just for google emails, stressed out over this for days!!! Hurry quick before i throw things out of the window

  5. Thanks for the article regarding Gmail account recovery. I am not able to recover my account, it has been compromised, the number is being used by someone else. The phone company has informed me, the number has been recycled, so verification codes are going to someone else. I cannot log in to change the password or the number. I cannot delete the account without signing in either.

    Please let Gmail know, the security measures they put in place, should not work to the detriment of their users or make it easier for criminals to hack and change security information to block access. The account is just left in the hands of others if the owner cannot delete the account either.

    There are new ways now of invading peoples’ privacy, that if you don’t take them into account, the security measures you put will not be enough or will assist those you are keeping out.

    Groups of terrorists have access to so much information now, that the general public does not. Please listen to Whistleblower Edward Snowden on NBC News Exclusive. He revealed technology weapons that attack the brain to read thoughts, to read everything the mind processes, this include passwords, verification codes, PIN numbers for bank accounts, bank cards, all security information that we all think is secure. These weapons have fallen in the hands of child abusers, cybercriminals, slave masters and traffickers.

    If you have no privacy even in thoughts, all security measures, passwords or two step verification codes become pointless. Those invading victims’ privacy or victims’ thoughts know victims’ passwords. If the victim follows your advice to change the password, as they are thinking of a new password before typing it, the person reading their thoughts sees the new password and they see verification codes.

    Two step verification, they access victims’ phones and select which calls/texts the victim should receive, they block verification codes from reaching the victim, they can use the codes before the victims sees the codes, and they access victims’ communications devices remotely, so they can sign in and request two step verification codes and sign without the victims knowing.

    Victims of these crimes, have no privacy, they are harassed, intimidated, threatened, assaulted and they are threatened when they are working or looking for work, employment sabotage, finance sabotage, housing sabotage, access to food, and even just going for a walk for victims of coercive control is very difficult.

    People who trust google also assume google will know everything about what will compromise an account.

    Please also read the articles and book of another whistleblower, Dr. John Hall, ‘A New Breed of Satellite Terror’

    Computers and email accounts, have become a way of earning a living, being blocked from an account you are using to start or run a business could affect victims of this greatly, because they will not have resources or energy to find alternative ways of recovering files.

    The information I needed from my account, I also saved it on a memory card that has also disappeared. I don’t want them to use the account, but I am not able to delete the compromised account either.

    When a Gmail account has been compromised or has been hacked and the owner is not able to log in because the security information has also been changed or has been compromised, there should be an option to delete the account or Gmail should put a block in the account that the owner cannot recover.

    An option to report a compromised/hacked account without signing in should be available, because signing in, can be compromised.

    Once they have a report that the owner is not able to recover a compromised account, they can check if there are activities on the account, it would mean someone else has hacked the account.

    The person using an account reported as hacked/compromised, should be asked to provide ID documents to confirm who they are. Don’t leave unrecovered accounts in the hands of those who have compromised the accounts.

  6. I have not been able to access my gmail account on my HP laptop for two days now. I can read my email on my iPad or my Samsung phone, but not on my laptop. This is my work email. The Next control on the Verify It’s You does not work. I enter my email manually or select it from the pulldown – does not matter, I cannot get to the password window. This is not acceptable.

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