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(FIXED) Affinity Designer Not Responding on Windows 10

Adobe’s apps work on a subscription model. It isn’t cheaper than buying the apps up-front since a subscription is an on-going expense that you will pay so long as you use the apps. At some point, the subscription become more expensive than what a one-time license would have cost, had Adobe continued to offer them. If you do not use Adobe apps every day but still use them often enough, the subscription will seem expensive.

In light of Adobe’s subscription model for all its apps, users have looked for alternatives and Affinity offers one of the best ones. Affinity has an app to compete with Adobe’s Illustrator called Affinity Designer. It is an excellent app that costs $25 for a single desktop license. Currently, the app is half-off and it comes with a 90-day free trial. 

Affinity Designer is not responding

Affinity Designer is not responding

Affinity Designer is a stable app and it can work with large files, including those created in Adobe Illustrator. You do not have to sign in to a service to use it, and it does not run additional/unnecessary services in the background when it runs. This makes it fairly light but it is not immune to problems.

If Affinity Designer fails to open, opens but immediately stops responding, or stops responding as soon as you start editing a file, try the fixes below.

Uninstall and reinstall Affinity Designer

Problems with Affinity Designer may have to do with the app not installing or upgrading correctly. This can happen if the installation or upgrade was interrupted by a user or by another system process. Try uninstalling and reinstalling the app.

  1. Open Control Panel.
  2. Go to Programs>Uninstall a program.
  3. Select Affinity Designer and click the Uninstall button at the top.
  4. Allow the app to uninstall. 
  5. Download and install Affinity Designer.

Note: If you’ve lost your product key for Affinity Designer, sign in to your account on the Affinity website. Click your profile at the top right and select My Account>Downloads and product keys.

Go back to older version

Affinity updates its apps from time to time but not all updates work as well as the older version. If you’ve upgraded Affinity Designer, and the new version is causing problems, going back is easy.

  1. Open Control Panel.
  2. Go to Programs>Uninstall a program.
  3. Select Affinity Designer and click Uninstall.
  4. Once the app has been uninstalled, visit the Affinity Designer downloads page.
  5. Download the version that was running without problems on your system.
  6. Run the file and install the older version of Affinity Designer.

Check the file for problems

Affinity Designer can handle files created in Adobe Illustrator however, there may be exceptions. Check if Affinity Designer runs without problems when you access or open other files. If it only has problems with a particular file, the fault may not lie with Affinity Designer. Check the file for components e.g. fonts or brushes or objects, that may be causing problems and try to remove them by using a different app. 


Affinity offers some of the best alternatives to Adobe’s products. They are all one-time purchase apps, their price tags are reasonable and far more affordable than any Adobe product ever was. They don’t offer every single feature that Adobe does. Affinity’s apps are definitely lighter in terms of features but for occasional to frequent use, they are an excellent option. 

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