Windows 10 users have been getting the Bad_Module_Info error when running certain Steam games. For some, this problem began after the Fall Creators Update while others say it surface in December, 2017. The error essentially crashes the app either when it’s running or when a user launches it. The apps that are affected by this are games, specifically, CS:GO and Playerunknown’s Battleground. Here’s how to fix the Bad_Module_Info error.
Fix Bad_Module_Info Error
Disable Fullscreen Optimization
This error is a by-product of the fullscreen optimization feature in Windows 10. After the Fall Creators Update, there is no simple, one-switch method, to disable fullscreen optimization. To fix the Bad_Module_Info error, you need to disable fullscreen optimization for the app that’s generating it.
To do so, right-click the EXE or shortcut of the app. Select ‘Properties’ from the context menu. Go to the Compatibility tab and check the ‘Disable fullscreen optimizations’ option. Click Apply, and for good measure, restart your system. The Bad_Module_Info error should go away.
Update GPU Drivers
For some users, especially those with an Nvidia GPU, disabling fullscreen optiizations might not be enough. In fact, fullscreen optimizations may not even be the cause of the problem. Check to see if your GPU drivers are up to date, and if they aren’t, update them right away.
Open Device Manager, right-click your GPU, and select ‘Update Driver’. Windows updates don’t always find the latest drivers so it’s a good idea to check the manufacturer i.e. Nvidia or AMD websites for driver updates for your GPU model.
Run In Compatibility Mode
Right-click the EXE or shortcut for the problematic app and select Properties from the context menu. Go to the Compatibility tab, and enable ‘Run this program in compatibility mode for’ option. You will need to try both Windows 8 and Windows 7, and see which one fixes the problem.
If compatibility mode alone doesn’t fix the problem, try running the app in compatibility mode with fullscreen optimizations disabled.
It might be worth having your hardware checked out. Specifically, you want to see if your GPU has been damaged. If it has, the above solutions will not work unless you fix your hardware first. If you’ve been having trouble with games in the past, the Bad_Module_Info error might just be a symptom of the greater problem i.e. a damaged GPU.
Users have been able to fix the Bad_Module_Info error via one of the above solutions however, in certain isolated cases, users had to uninstall and install the game, or app, again to fix it. We recommend you try that only after you’ve exhausted all the other solutions.