Microsoft Teams is a complex collaboration tool. You can use it for free, or you can use it with a paid Microsoft 365 license. When you use the free version of Microsoft Teams, you do not have access to the same Microsoft Teams admin center that business users have access to. The Microsoft Team admin center is available for premium/business accounts, and it allows them to manage teams, tabs, file permissions, and more.
Microsoft Teams admin center
There are two ways to access the Microsoft Teams admin center; direct access or via the Microsoft 365 admin center. You will need;
- A web browser.
- Access to the admin user’s email and password.
If you’re unsure which email the admin account for Microsoft Teams is linked to, use the account that was used to purchase the license. Other admin users can be added from the Microsoft Teams admin center once you have access to it.
Access Microsoft Teams admin center – Microsoft 365
You can access the Microsoft Teams admin center by following these steps.
- Visit the Microsoft 365 admin center.
- Click sign in at the top right.
- Sign in with your admin account.
- In the column on the left, scroll down to the Admin Centers section.
- Click Teams to access the Microsoft Teams admin center.
Microsoft Teams admin center – direct access
You can directly access the Microsoft Teams admin center without going through the Microsoft 365 admin center. If your Microsoft Teams account is separate from your Microsoft 365 account, you should access the Teams admin center directly so that you can use the other account to sign in.
- Visit the Microsoft Teams admin center via this link.
- Sign in with the Microsoft Teams admin account.
- Once you’re signed in, you will be able to access the Microsoft Teams admin center.
If the Microsoft Teams page opens, and it shows you the ‘FAILED_TO_AUTO_DISCOVER_DOMAIN’ error, that means you are not using the correct account to sign in and access it. Click Sign Out, and sign in with the correct account. If you’re not sure what the correct account is, talk to your system admin or sign in to the Microsoft 365 admin center with the account you used to purchase the subscription. Go through the list of users to find your user account, and then sign into it.
Only users with admin access can open the Microsoft Teams admin center.
Microsoft 365 vs. Microsoft Teams admin center
The controls available in the Microsoft 365 admin center, e.g., those for managing users, adding a user, deleting a user, enabling an add-on, assigning roles, etc, are similar to controls you will see in the Microsoft Teams admin center.
That does not mean that the Microsoft 365 admin center is a stand-in for the Microsoft Teams admin center. The Microsoft Teams admin center contains many other settings, and it’s only accessible if you’ve upgraded Microsoft Teams.
There are only two obstacles to getting access to the Teams admin panel; finding the right link and knowing which account has access to it. If you’re a team member, it is possible that you’re able to sign into the Teams admin panel, but you may not see the same options that an admin does. Team members have restricted access, and if you find you often need to change settings that aren’t available to you, you should ask the admin to give you more management rights within Microsoft Teams. It will be up to the admin to decide what rights to grant to a user though they too will be restricted by the options that are available.