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How to access the Microsoft Teams admin center

Microsoft Teams can be used as a stand-alone app with no subscription needed. You don’t even need a Microsoft 365 subscription. The app won’t allow you to use all its features but for basic messaging, online conferences, and file sharing and collaboration, it will do the job just fine. If you have a personal Microsoft 365 subscription, you still only get the free version of Microsoft Teams. You have to upgrade in order to take advantage of its more advanced features. Users with an enterprise license, however, have access to Microsoft Teams’ premium features.

Microsoft Teams admin center

Microsoft Teams is quite a complex app, especially if you’re using the enterprise version of it. It’s meant for large organizations and offers extensive control over users, as well as the files that are shared and which features are enabled. Setting all of this up isn’t possible from the Microsoft Teams’ settings. Instead, there is an extensive console that’s available for managing users, policies, permissions, and more.

Direct access

The Microsoft Teams admin center can be accessed directly.

  1. Open your browser.
  2. Visit this link.
  3. Sign in with an admin account for Microsoft Teams.

Access via Microsoft 365 admin center

The Microsoft Teams admin center can also be accessed from the Microsoft 365 admin center.

  1. Visit the Microsoft 365 admin center.
  2. Sign in with an admin account.
  3. In the column on the left, click ‘Show all’.
  4. Click ‘Microsoft Teams’.
  5. A new tab will open and take you directly to the Microsoft Teams admin center.

FAILED_TO_AUTO_DISCOVER_DOMAIN

If the Microsoft Teams page opens, and it shows you the ‘FAILED_TO_AUTO_DISCOVER_DOMAIN’ error, that means you are not using the correct account to sign in and access it. Click Sign Out, and sign in with the correct account. If you’re not sure what the correct account is, talk to your system admin or sign in to the Microsoft 365 admin center with the account you used to purchase the subscription. Go through the list of users to find your user account, and then sign into it.

Only users with admin access can open the Microsoft Teams admin center.

Microsoft 365 vs Microsoft Teams admin center

The controls available in the Microsoft 365 admin center e.g., those for managing users, adding a user, deleting a user, enabling an add-on, assigning roles, etc, are similar to controls you will see in the Microsoft Teams admin center.

That does not mean that the Microsoft 365 admin center is a stand-in for the Microsoft Teams admin center. The Microsoft Teams admin center contains many other settings and it’s only accessible if you’ve upgraded Microsoft Teams.

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