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Windows Update Not Loading and Windows Security Won’t Open? (SOLVED) Windows 10

Updating Windows 10 is easy; the OS will check if updates are available, download, and install them. It will then restart the system to finalize the installation and you will come back to an up-to-date Windows 10 machine. But what if that doesn’t go according to plan and you can’t load the Windows Update tab content?

Windows update & security tab not loading

Fix Windows Update & Security tab not loading

The Settings app is critical to updating Windows 10. It allows users to check for updates, to know which ones are available, and then download and install them. It’s also where users go to troubleshoot problems with Windows 10. If the Windows Update & Security panel doesn’t load, users are blocked from accessing important settings. 

Before you start trying to fix the problem, run through these smaller checks.

  • Close and reopen the Settings app. Select Update & Security and allow it to load for a few minutes without clicking on any of the tabs.
  • Restart the system and then try accessing the Windows Update & security tab.

If the tab still doesn’t load, go through the fixes below.

1. Run SFC scan

The Settings app is a core Windows 10 app and if it isn’t working, it points to problems with the operating system’s files. The easiest way to fix this is with an SFC scan.

  1. Open Command Prompt with admin rights.
  2. Run this command: sfc /scannow.
  3. Allow the command to complete and repair files.
  4. Restart the system.

2. Run DISM command

An SFC scan repairs files but it can’t repair everything. For files that it cannot repair, this is the DISM tool.

  1. Open Command Prompt with admin rights. 
  2. Run each of the following commands one by one (they will take time).
Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /RestoreHealth
  1. Once the file repair is complete, restart the system.

3. Create a new Windows 10 account

Your current Windows 10 account may be damaged beyond repair if both SFC scan and DISM repair do not fix the problem. You can create a new user and it will be created with fresh settings and error free files.

  1. Open the Settings app with the Win+I keyboard shortcut.
  2. Go to Accounts.
  3. Select the Family and other users tab.
  4. Click Add someone else to this PC.
  5. Set up a new account for yourself.
  6. Log in with the new account and access the Windows Update tab.
  7. Once you’ve confirmed it’s working, grant the new Windows 10 account admin rights, and remove the old one.

4. System Restore

If you take regular system backups i.e. you have a system restore point set up, it may be able to save you from creating and migrating to a new user account. 

  1. Open Control Panel.
  2. Click inside the search bar and enter ‘system’.
  3. From the results, select Create a restore point.
  4. Click the System Restore button on the System Protection tab.
  5. Click Next and select a restore point.
  6. Proceed with system restoration.


Creating a new account will fix the problem in most cases. On the rare chance that it doesn’t, and you don’t have a system restore point to go back to, you can reset the PC to get a fresh Windows 10 installation. 

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