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How To Get Visual Voicemail (VVM) Working On AT&T Windows Phone 7

We are quite heavily dependent upon our carriers, specially if you own a smartphone. At times some carriers might exploit these dependencies and users end up with limited functionalities, as seen with the whole AT&T data throttling issue a few months back. However, data throttling is not the only issue faced by Windows Phone 7 users on AT&T, there is also the lack of VVM (Visual Voicemail) support. If you are used to having a full menu for managing your voicemail, then this can prove to be a considerable inconvenience. It’s not that Windows Phone 7 devices lack any hardware or feature necessary for Visual Voicemail support, the issue appears to be there due to a pure oversight on the part of the carrier. Fortunately, there is a way of getting VVM enabled on your Mango phone, and you can learn all about it by reading on.

Samsung-FocusBefore you get too excited about the hack, there is a big requirement you will have to fulfill beforehand. You will need to have an LTE supported Android phone at hand (like AT&T Samsung Galaxy S II Skyrocket and Motorola Photon 4G). On a cheerful note, though, the LTE phone is needed only for a short while, and you can hand it back afterwards. Here are the steps which you will need to follow in order to get VVM up and running on your AT&T WP7.


  1. Make sure that your device is updated to the latest firmware (8107). If that requirement is met, remove the SIM card from your WP7.
  2. Insert your SIM in any LTE Android phone which is branded by AT&T.
  3. Switch on the phone and go to att.com from the web browser.
  4. You will have to select the Data Pro 4g LTE plan from the available options.
  5. Now set up VVM on the phone in which your SIM is currently inserted. Once it is working, remove the SIM.

After you put the SIM back in your WP7, call the voicemail and you will see that VVM is now working. If the problem persists, or if you want to know more on the subject, head to the source link provided below. For now, the method is confirmed to be working on all Samsung Windows Phone devices (specifically the Samsung Focus S and Samsung Focus Flash), but there is no reason why the Visual Voicemail menu should not appear on other OEM devices.

[via XDA Forum Thread]

1 Comment

  1. This is a great post, but I’m wondering if you can expand on the steps of how to set up VVM on the other person’s phone. And also, do they have to then go back to ATT and chose their old plan and do they need to do anything else (I saw the XDA thing about the VM password, I don’t have a VM password, I don’t know if my friend does…)
    Thanks for any help you can provide.

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