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How to make a Microsoft Teams test call

Apps that you can use to make audio or video calls need to connect with the hardware on your system to make these calls. Before you try to make a call, it’s always a good idea to make sure the app you’re using is able to connect with your hardware. This includes making sure your mic is working and you can hear incoming audio.

Many audio/video calling apps have a test call feature that you can use to initiate a call to an online bot. You can check if you’re mic is detected, if you can hear the bot talking, and if the camera works or not.

Microsoft Teams test call

Microsoft Teams has a test call feature. You can use it to check if your hardware is set up correctly or not. The test call can be made regardless if you use the free or enterprise version of Microsoft Teams.

Make Microsoft Teams test call

To make a test call from Microsoft Teams, you must use the desktop app. The web interface does not support the test call feature.

  1. Open the Microsoft Teams desktop app.
  2. Click your profile icon at the top right.
  3. Select Settings from the menu.
  4. Go to the Devices tab.
  5. Click the Make a Test Call button.

Microsoft Teams test call

  1. The test call will initiate. 
  2. Click the camera button to enable and test the camera.
  3. You will hear an automated message telling you to record a message after the beep.
  4. Record the message. A beep will indicate the end of your message.
  5. The message will be played back. 
  6. If you’re able to hear the automated message, record a message, and hear the message played back, your sound is all set up and ready to go.

Microsoft Teams test camera

The test call does test the camera but if you want to check whether or not it’s being detected, you don’t have to make a test call for it.

  1. Open Microsoft Teams (desktop app).
  2. Click your profile icon at the top right.
  3. Select Settings.
  4. Go to the Devices tab.
  5. Scroll down to the Camera section.
  6. If you see a preview, the camera is working fine with Microsoft Teams.


It’s always a good idea to make a test call before a meeting. If you’ve set up Microsoft Teams on a new system, you should definitely make a test call. It will save you trouble down the line, especially if you have meetings often.

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