Bluetooth speakers aren’t meant to work over long distances but most have good range. Bluetooth headphones and speakers at times start to stutter. Some will stutter from day one while others will do it at random. In both cases, there doesn’t seem to be an obvious cause to the Bluetooth audio problems. If you’ve just gotten a new speaker or headset or you’ve been using one for a while and the audio is choppy here are a few fixes to try.
Constant Audio Stuttering
If your Bluetooth audio problems have been there since day one, try every fix in this section, and the next one.
Update Bluetooth Drivers
If you’ve just started using a new Bluetooth audio device, it’s a good idea to check if you have the correct Bluetooth drivers installed. If you’re using the generic drivers that Windows 10 installs, try installing dedicated Bluetooth drivers released by your system manufacturer. Generally, if the Bluetooth driver is the problem, you will experience lag with other Bluetooth devices too like keyboards.
Select Audio Device
Some speakers and headphones end up registering as two different devices. They might register as both a speaker and as a headset. Click the speaker icon in the system tray and from the list of audio input/output devices, check if your device is listed twice, or if it’s listed but the system’s built-in speakers are selected.
Select your device and check to see if the stuttering goes away. If your device is listed twice, select the second/other type.
Disable Handsfree Telephony
Find your device’s name; open the Settings app and go to Devices>Bluetooth.
Next, open File Explorer and type the following in the location bar;
Control Panel\Hardware and Sound\Devices and Printers
Here, you will see your Bluetooth speaker or headphones. Identify it via its name and not the icon. The icon very likely may be incorrect so the name will help you identify your speakers or headphones correctly. Right-click the device and select Properties.
On the Properties window, go to the Services tab. Wait for it to populate and disable the ‘Handsfree Telephony’ service.
Random Audio Stuttering
If you’ve suddenly started experiencing audio stuttering with a Bluetooth audio device that has been working fine check to see if your Bluetooth driver has recently been auto-updated. If it has, the new version is likely causing problems in which case, you should roll back the driver. It’s also a good idea to pair the speakers or headphones with a different system or phone to see if the problem persists. If it does, it’s probable that the speakers have become defective. If the problem only appears when the speakers/headphones are connected to your desktop, try the solutions below.
Check Distance From System
Try moving your device closer to your system and check if the stuttering goes away. If it does then it’s highly likely that something, a device or other physical item is interfering with the Bluetooth signal or your device’s range has deteriorated.
Make sure your device is fully charged. If possible, try using it while connected to a power source. If the stuttering goes away, your device’s battery might either have developed a defect or it’s depreciated to the point that audio quality is suffering. You can try and get the battery replaced or if that’s not an option, you can try running it while it’s connected to a power source.
Unpair And Pair Device
Much like restarting your system might resolve a lot of problems, unpairing and pairing your device again might fix the stuttering as well. For good measure, restart your system after unpairing the device, then pair it again.
Remove Interfering Devices
Phones and tablets can interfere with the Bluetooth signal. Try moving phones and tablets away from your speakers to see if it fixes the problem.