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How to fix no sound in Bluetooth headset on Windows 10

Bluetooth devices, much like USB devices, connect easily and universally. The trick is often pairing a device but once that has been done, the device will work as it should. There is nothing to set up after the fact. If the device has additional controls, you may have to install an app for it but it will still perform its prime function.

no sound in Bluetooth headset

Fix no sound in Bluetooth headset

A Bluetooth headset, regardless which brand it is, will work once it has been paired and connected to a Windows 10 system. If you’ve connected to a Bluetooth headset or speaker, and you’re unable to hear sound, or use the mic, try the fixes below.

1. Unpair and pair again

When a Bluetooth device doesn’t work as expected, the first thing you should do is unpair and pair it again.

  1. Open the Settings app with the Win+I keyboard shortcut.
  2. Go to Devices.
  3. Select Bluetooth.
  4. Select the device and click Unpair.
  5. Once unpaired, restart the device
  6. Pair the device again.

2. Set default audio device

Windows 10 does not change the default audio device when a new device is connected to it. 

  1. Click the speaker icon in the system tray.
  2. In the panel that opens, click the dropdown button.
  3. Select the Bluetooth device.

While this should work, it may be a good idea to change the default audio device.

  1. Open Control Panel.
  2. Go to Hardware and sound.
  3. Select Sound.
  4. Go to the Output tab.
  5. Right-click the Bluetooth device and select Set as default device.
  6. Go to the Input tab.
  7. Right-click the Bluetooth device and select Set as default device.

3. Run Bluetooth troubleshooter

If the Bluetooth device still doesn’t work, run the troubleshooter for it.

  1. Open the Settings app with the Win+I keyboard shortcut.
  2. Go to Update and security.
  3. Select the Troubleshoot tab.
  4. Click Additional troubleshooters.
  5. Run the Bluetooth troubleshooter and apply all fixes it recommends.

4. Reduce Bluetooth devices

If there are one too many Bluetooth devices connected to your system, they may not all work correctly. Try to remove as many deices as you can.

5. Check the Bluetooth device for damage

It’s possible the Bluetooth device is damaged. To check, try connecting it to a different device e.g., another computer or a phone. If the device doesn’t work when connected to other devices, it’s highly likely that it is damaged. Try connecting a different Bluetooth audio device and if it works, you will know where the problem lies.


Bluetooth audio devices aren’t any more or less complicated than other types of audio devices. They can run into problems just like other audio devices. Pairing and unpairing a device will fix the problem in most cases. 

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