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How to Fix VIDEO TDR FAILURE (nvlddmkm.sys Failed) on Windows 10

There’s nothing worse than getting ready to play a video game with your friends only to get interrupted by a Blue Screen of Death (BSOD) message that takes over your computer, shuts down everything, and prevents you from doing anything except restart.

BSOD errors vary and they indicate the exact issue that’s causing your computer to shut itself off and prevent hardware corruption and major data loss. The problem is that error codes can be difficult to decipher without technical knowledge.

fix VIDEO TDR FAILURE (nvlddmkm.sys)

For example, VIDEO TDR FAILURE is a BSOD stop code that can occur on computers with NVIDIA graphics cards. Your entire screen turns blue, shows the Your PC ran into a problem and needs to restart message, and indicates nvlddmkm.sys as the problematic file. nvlddmkm.sys is a driver, and its full name is NVIDIA Windows Kernel Mode Driver.


Before finding a workaround for the VIDEO TDR FAILURE error, it’s a good idea to create a system restore point. If anything happens and you need to undo all changes, you can easily roll back Windows 10 to a checkpoint and start troubleshooting from ground up.

1. nvlddmkm.sys failed? Start Windows 10 in Safe Mode

If you’re having a hard time using your computer because the system immediately crashes, shows the blue screen and enters a reboot loop, you can start Windows 10 in Safe Mode:

  1. Turn your PC on and off three times to trigger the Windows 10 troubleshooting mode
  2. Go to Troubleshoot > Advanced options > Startup SettingsWindows 10 shows the advanced startup options
  3. Click Restart and wait a bit
  4. Press F5 to enable Safe Mode with Networking
  5. After Windows boots, check if you still get the nvlddmkm error. If you still do, follow the steps above to reach the Safe Mode options and opt for F4 to enable Safe Mode without networking features

2. Run a clean boot

If Safe Mode turned out to be the key in stabilizing your operating system and preventing it from showing BSOD errors, you can clean-boot Windows 10 to disable the startup and services which may be malfunctioning and causing the VIDEO TDR FAILURE error.

  1. Follow the steps in Solution 1 to start Windows 10 in Safe Mode
  2. Click the Start button, search for System Configuration, and launch this appWindows 10 shows how to access the System Configuration app from the search menu
  3. In the General tab, choose the Selective startup option
  4. Disable Load system services and Load startup items
  5. Click Apply and go to the Startup section
  6. Click Open Task ManagerWindows 10 shows how to open Task Manager from the System Configuration app
  7. Choose an application with the Enabled status and click Disable. Make this happen for all apps with the Enabled statusWindows 10 shows how to disable startup processes
  8. Reboot your PC and inspect results

3. Check for system updates

If you haven’t used Windows Update for a long time, you might have missed on critical updates designed to fix system errors. Since it’s such an important OS component, Windows Update should run in the background and prompt you whenever there’s a pending update. But, if automatic system updates were disabled on your device, they should be manually launched.

  1. Press the Win key, type Check for updates, and hit EnterWindows 10 shows how to check for system updates
  2. Click Check for updates and waitWindows 10 shows how to check for updates
  3. If Windows finds anything, click DownloadWindows 10 shows how to download system updates
  4. Patiently wait until the new system updates are downloaded and installed
  5. Restart your computer

4. Disable overclocking software

People use memory overclocking tools to improve their gaming experience. However, if the computer is not accompanied with a cooler that’s powerful enough to sustain the extra heat, Windows will eventually shut itself off and show a blue screen message like VIDEO TDR FAILURE to prevent HDD corruption and data loss.

Unless you know exactly what you’re doing, you should disable any overclocking software tools, such as MSI Afterburner, CPU-Z or GPU-Z, and reset the computer’s clock settings to default. If you configured overclocking in BIOS, check out the next solution on this list.

5. Reset BIOS to default

The computer’s BIOS contains a wide range of customization settings designed to improve your system performance. Unfortunately, this plan could easily backfire if you or someone else with access to your computer has aimlessly changed BIOS settings, such as overclocking and caching.

It could even lead to blue screen errors like nvlddmkm.sys. The easiest way to solve this problem is by resetting BIOS to default.

  1. Turn on your PC
  2. Before Windows boot, quickly press the key shown on the screen to access BIOS setup
  3. Access the advanced BIOS section
  4. Find and enable the option that resets BIOS configuration data to defaulthow to reset BIOS configuration data
  5. Save the current settings and exit

6. Update BIOS

If you haven’t updated BIOS for a long time or have never done this, you should get on it right away. You just need a USB flash drive and an Internet connection.

  1. Connect a USB flash drive to your PC
  2. Boot your system and press the key shown on the screen to enter BIOS setup
  3. In the main BIOS section, you can find out the BIOS manufacturer, version, and date of installation
  4. Using this information, start Windows on the malfunctioning PC or use another computer with Internet access, open a web browser, and visit the BIOS manufacturer’s website
  5. Locate and download the latest BIOS version that’s compatible with your operating system
  6. Unzip the downloaded file to the USB flash drive
  7. Return to the BIOS menu, create a backup of the current BIOS version for safekeeping, and save the backup to the USB flash drive
  8. Run the system firmware update and make sure to not shut down or restart the PC during this time

7. Restore the nvlddmkm.sys file

NVIDIA has a backup of the nvlddmkm.sys file somewhere on your computer, so all you have to do is find it, copy it, and overwrite the corrupt nvlddmkm.sys file.

  1. Open Windows Explorer by pressing Win key + E
  2. In the address bar, type %SystemRoot%\System32\Drivers
  3. Locate the nvlddmkm.sys file and rename it to nvlddmkm.sys.old
  4. In the Windows Explorer navigation pane, click This PC
  5. Click inside the Search This PC field and search for nvlddmkm.sy_
  6. Copy the nvlddmkm.sy_ file
  7. Press Win key + R, type cmd, and press Enter to open Command Prompt
  8. Run chdir desktop
  9. Then, run expand -r nvlddmkm.sy_ nvlddmkm.sys
  10. Exit Command Prompt
  11. Go to your desktop and copy the nvlddmkm.sys file
  12. Return to %SystemRoot%\System32\Drivers and paste the file
  13. Restart your computer and check for BSOD errors

8. Clear system cookies and temp files

Windows saves cookies and temporary files, which should get deleted regularly to clear the system cache and make room for new data. If it doesn’t happen, this could lead to system stability issues and Blue Screen of Death errors like VIDEO TDR FAILURE.

To fix this problem, you just have to clear the system cookies and temporary files using specialized tools like CCleaner. Or, if you don’t want to install any third-party applications, you can turn to the built-in Disk Cleanup utility.

How to use Disk Cleanup:

  1. Click the Start button, search for Disk Cleanup, and open this app
  2. Pick the drive where Windows is installed (usually C:) and click OK
  3. Select the following files to delete:
    • Downloaded Program Files
    • Temporary Internet files
    • Temporary files
  4. Click OK and Delete Files to confirm

9. Reinstall the graphics adapter

Your graphics display might not have been properly installed on your computer. However, you can easily fix this from Device Manager.

  1. Right-click the Start button and select Device Manager
  2. Expand the Display adapters category
  3. Right-click your display adapter and select Uninstall deviceWindows shows how to uninstall a device from Device Manager
  4. Restart your PC. Windows will automatically install the missing adapters

10. Update the GPU drivers

Outdated graphics drivers could cause video card issues, gaming problems, and even blue screen errors like nvlddmkm.sys. But you can update the obsolete GPU driver with minimum effort.

  1. Open Device Manager, right-click your display adapter, and select Update driverWindows shows how to update display adapter drivers in Device Manager
  2. Click Search automatically for driversWindows 10 shows how to search automatically for display drivers
  3. If you get the The best drivers for your device are already installed message, click Search for updated drivers on Windows Update. However, if you have already checked your system for updates, there’s no need to do it again
  4. Restart your computer if the driver was successfully updated

Unfortunately, Windows often fails to find newer drivers in its database or by using the Windows Update component. In that case, you can double-click the GPU adapter in Device Manager, switch to the Driver tab, and find out the driver manufacturer, version, and date of installation. Using this information, visit the website’s manufacturer to download and install the latest driver.

However, if you find this process difficult or don’t want to risk downloading an unsupported driver, you can turn to a driver updater that automatically detects all obsolete drivers on your PC and offers to install the latest versions right away. And you won’t risk getting incompatible drivers either.

11. Roll back unsupported GPU drivers

Speaking of incompatible GPU drivers, many PC users download them from unknown sources without actually knowing whether or not they work on their computers.

If you’re one of these users, you should immediately roll back the unsupported display driver to restore the stability of your computer, eliminate recurring system crashes, and proceed with a correct driver update.

  1. Go to Device Manager and double-click the GPU adapter
  2. Switch to the Driver section
  3. Click Roll Back Driver and follow the on-screen instructions. If the button’s greyed out, it means that no previous driver version is saved on your PC, so you can skip this entire solution

12. Run the Hardware and Devices troubleshooter

Windows 10 has internal troubleshooters for fixing common problems happening to various PC components, including hardware and devices. Normally, you should be able to locate it in Troubleshoot settings. However, if the Hardware and Devices troubleshooter is missing from that section, here’s how you can run it right away:

  1. Press the Win key + R and run msdt.exe -id DeviceDiagnostic
  2. Click Next and wait until the troubleshooter scans your PCWindows shows how to apply the Hardware and Devices troubleshooter fixes
  3. If it finds any workarounds, click Apply this fix
  4. Reboot your PC when it finishes and check for BSOD errors

13. Disable hardware acceleration

Numerous software applications use hardware acceleration to improve your experience, whether we’re talking about gaming, web browsing, streaming, or something else. If you noticed that your computer shows the BSOD error after launching a particular application, inspect the program’s settings and look for a hardware acceleration option to turn it off. Here are some suggestions.

How to disable hardware acceleration in Google Chrome:

  1. In Chrome, open the More menu and go to SettingsGoogle Chrome shows how to access the Settings menu
  2. Select Advanced > System (or go to chrome://settings/system)
  3. Disable Use hardware acceleration when availableChrome shows how to toggle hardware acceleration
  4. Restart Chrome

How to disable hardware acceleration in Mozilla Firefox:

  1. In Firefox, open the menu and go to Options (or visit about:preferences)Mozilla Firefox shows how to access the Options menu
  2. In General, locate the Performance section
  3. Disable Use recommended performance settings
  4. Also disable Use hardware acceleration when availableMozilla Firefox shows how to toggle hardware acceleration
  5. Restart Firefox

How to disable hardware acceleration in Microsoft Edge:

  1. In Edge, open the More menu and select SettingsMicrosoft Edge shows how to access the Settings menu
  2. Go to System (or visit edge://settings/system)
  3. Disable Use hardware acceleration when availableMicrosoft Edge shows how to toggle hardware acceleration
  4. Restart Edge

14. Analyze the crash dumps

If you’re the type of user who doesn’t shy away from the computer’s technical aspects, you can analyze the crash dumps left behind by the VIDEO TDR FAILURE error, in order to find out the exact driver that’s giving you trouble. Event Viewer is a great assistant for this role.

How to use Event Viewer:

  1. Restart your PC after a system crash
  2. Immediately press the Win key, search for Event Viewer, and open this appWindows 10 shows how to open the Event Viewer app
  3. In the navigation pane on the left side, go to Windows Logs > System
  4. Select the first entry that says Error
  5. Inspect the information from the General and Details tabWindows shows how to inspect a system error in Event Viewer

You can use this data to perform a Google search or get in touch with the Microsoft support team. However, if you find Event Viewer to be intimidating, we suggest using BlueScreenView instead. It has the same role but it’s wrapped in a simpler interface and has more intuitive options for analyzing minidump files.

15. Use Display Driver Uninstaller

Display Driver Uninstaller (DDU) is an awesome application that can reset your GPU software and drivers. If display driver nvlddmkm stopped responding on your Windows 10 PC, you can use DDU to safely troubleshoot the BSOD error.

  1. Make sure to create a system restore point if you haven’t so far
  2. Download Display Driver Uninstaller from the official website
  3. Unzip the downloaded archive and open the DDU file
  4. Start Windows 10 in Safe Mode with Networking (see Solution 1 from this list)
  5. Open Display Driver Uninstaller.exe
  6. When prompted with the configuration window, leave everything as is and click OK to continue
  7. Select GPU and NVIDIA from the two menus on the right side
  8. Then, click Clean and restartThe main window of Display Driver Uninstaller

16. Remove and reseat the GPU card

It’s possible that your graphics card needs to be reattached to your computer unit. If it’s not properly connected, this could trigger Blue Screen of Death errors like the VIDEO TDR FAILURE stop code.

Shut down your desktop, unplug all cables, remove the computer chassis, and carefully detach the GPU card. Then, put it back in the same slot firmly but without using force. Turn on your computer and see if anything changed.

17. Try the GPU card on another computer

If your graphics card is malfunctioning and needs to be replaced, then all your efforts at attempting to resolve the blue screen problem at the software level will have been in vain.

A simple way to test this is by removing the GPU card from your computer and inserting it into another PC, preferably with a clean Windows installation. If the system starts glitching, it should be pretty clear that you need to replace your hardware. Check out the best GPU cards for gaming.

18. Check system memory

System memory issues can affect the entire computer, leading to blue screen errors like nvlddmkm.sys. You can easily run a check-up by turning to Windows Memory Diagnostic, a tool that comes bundled with Windows 10.

How to use Windows Memory Diagnostic:

  1. Save your current work and close all programs
  2. Press Win key + R, type mdsched.exe, and hit the Enter key
  3. Click Restart now and check for problemsReboot your PC to run Windows Memory Diagnostic

Your operating system will reboot and start running memory tests. It runs a standard test by default. However, if you have a bit of time on your hands, we suggest switching to the Extended test in order to obtain more accurate information about any potential RAM issues.

Press F1 to open the options section, select Extended, and press F10 to apply this setting. The entire memory test can take a long time, so you can leave your PC unattended since your intervention will not be required. Once the test is complete, Windows 10 boots as usual and shows the test results in the notifications center.

19. Use Startup Repair

If Windows 10 is experiencing boot problems, this can lead to all sorts of computer issues, including BSOD errors with the VIDEO TDR FAILURE stop code. But you can fix startup issues by running the Startup Repair tool from the Advanced Startup menu. Before doing so, you need an empty USB flash drive and Internet access to set up a system installation disk.

How to create a Windows 10 installation media disk:

  1. Plug a USB flash drive into the PC and make sure to save any important files saved there since the drive will be formatted
  2. Download Media Creation Tool from the official website
  3. Open Media Creation Tool and follow the steps to create a Windows 10 installation media disk on the USB flash drive

How to run Startup Repair:

  1. Make sure the USB flash drive with the Windows 10 installation media is plugged into the PC
  2. Click the Start button and open the menu with the power options
  3. While holding down the Shift key, click Restart to boot Windows 10 to the troubleshoot menu
  4. Go to Troubleshoot > Advanced options > Startup RepairWindows 10 shows the advanced startup options
  5. Select your administrator account and enter your password to continue
  6. Follow the given instructions to complete the startup repair sequence

20. Fix HDD issues

Your hard drive may have corrupt files or bad sectors which prevent Windows from operating normally, But you can fix HDD issues without having to use a third-party software application, thanks to CHKDSK (Check Disk).

  1. Press Win key + R, type CMD, and press Ctrl + Shift + Enter to open Command Prompt with administrator rightsWindows 10 shows how to run Command Prompt as admin
  2. If your OS is installed on the C: drive, run chkdsk c: /f /r. Else, replace c: with the correct partition letter
    • If you don’t know Windows’ whereabouts, choose a drive letter when entering the run command (e.g. run d:) and view its containing folders (run dir). Keep listing folders for multiple drive letters until you see the Windows directory
  3. When asked to confirm scheduling CHKDSK during the next system reboot, type y and press Enter
  4. Restart your computer and wait for CHKDSK to do its job

21. Repair corrupt system files

Not only hard disk problems but also damaged, modified, or missing OS files can cause blue screen errors on your computer. To restore system files on Windows 10, you can run DISM (Deployment Image Servicing and Management) and SFC (System File Checker).

  1. Start Windows 10 in Safe Mode with Networking (see Solution 1)
  2. Click the Start button, type cmd, and open Command Prompt
  3. Run DISM.exe /Online /Cleanup-image /RestoreHealth. However, if the Windows Update component is broken, this command won’t work. Instead, you can create a Windows 10 installation media disk (see Solution 19) and set it as the repair source: DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:\RepairSource\Windows (replace C:\RepairSource\Windows with the full path to your Windows 10 installation media disk)
  4. After DISM does its job, run SFC (sfc /scannow). If SFC is successful, it shows the Windows Resource Protection did not find any integrity violations messageWindows shows how to run the sfc scannow command in CMD

22. Disable Fast Startup

Fast Startup is a Windows component that boots your operating system faster by pre-loading drivers. Unfortunately, it’s known to cause serious PC problems. If drivers are not properly shut down and restarted, it could trigger blue screen errors like nvlddmkm.sys.

To solve this problem, you can disable Fast Startup:

  1. Press the Win key, search for Control Panel, and open this app
  2. Double-click Power OptionsWindows shows how to access Power Options from Control Panel
  3. Click Choose what the power buttons do
  4. Click Change settings that are currently unavailable (admin rights are required)
  5. Disable Turn on fast startup and click Save changesWindows shows how to disable Fast Startup
  6. Restart your computer

23. Disable the PCI Express power option

Many users reported that turning off the PCI Express power option helped fix the VIDEO TDR FAILURE error on their computer. Here’s what you need to do:

  1. Click the Start button, type edit power plan, and press Enter
  2. Click Change advanced power settingsWindows shows how to change advanced power settings
  3. Expand the PCI Express group
  4. Set Link State Power Management to OffWindows shows how to disable the PCI Express power option
  5. Click Apply
  6. Restart your computer

24. Run a malware scan

Malware infections can be severe enough to corrupt critical system files and prevent you from running system tools like Task Manager or Command Prompt. If you suspect that your computer was recently infected with a virus, you should run a scan to eliminate any threats and regain the control of your PC.

How to run a malware scan with Windows Defender:

  1. Press the Windows key, type Windows Security, and launch this tool
  2. Select Virus & threat protectionWindows 10 shows how to select Virus and Threat Protection
  3. Click Scan optionsWindows 10 shows how to access Windows Defender scan options
  4. Choose Quick scan and press Scan nowWindows 10 shows how to run a Quick Scan using Windows Defender
  5. If the computer search reveals nothing, select Windows Defender Offline scan and click Scan nowWindows 10 shows how to perform a Windows Defender offline scan
  6. Allow Windows Defender to remove or quarantine any threats. If you think it has wrongfully detected safe files as malware, make sure to add them to the whitelist in order to exclude the items from future scans

25. Fix the system registry

Missing, modified, corrupt, or incorrect registry settings can be devastating for your operating system and can even trigger blue screen errors like nvlddmkm.sys. But you can restore the original registry configuration from Command Prompt before system boot.

  1. Click the Start button and open the power menu
  2. Hold down the Shift key and click Restart to reboot Windows in Advanced Startup mode
  3. Select Troubleshoot > Advanced options > Command Prompt
  4. Pick your admin account and enter your password
  5. Run these commands (press Enter after each line):
    • cd %SystemRoot%System32\config
    • ren %SystemRoot%System32\config\DEFAULT DEFAULT.old
    • ren %SystemRoot%System32\config\SAM SAM.old
    • ren %SystemRoot%System32\config\SECURITY SECURITY.old
    • ren %SystemRoot%System32\config\SOFTWARE SOFTWARE.old
    • ren %SystemRoot%System32\config\SYSTEM SYSTEM.old
    • copy %SystemRoot%System32\config\RegBack\DEFAULT %SystemRoot%System32\config\
    • copy %SystemRoot%System32\config\RegBack\DEFAULT %SystemRoot%System32\config\
    • copy %SystemRoot%System32\config\RegBack\SAM %SystemRoot%System32\config\
    • copy %SystemRoot%System32\config\RegBack\SECURITY %SystemRoot%System32\config\
    • copy %SystemRoot%System32\config\RegBack\SYSTEM %SystemRoot%System32\config\
    • copy %SystemRoot%System32\config\RegBack\SOFTWARE %SystemRoot%System32\config\
  6. Start Windows as usual

26. Unplug external devices

If you have recently attached new hardware components into your desktop or laptop, such as a webcam, a USB flash drive, a microphone, headphones, or a wireless network adapter, it’s possible that the device is experiencing compatibility issues with your Windows 10 PC, triggering the VIDEO TDR FAILURE stop code as a result.

You can easily test this by unplugging all external devices from your PC, except for your keyboard and mouse, in order to inspect results. If the keyboard and mouse are also brand new, try replacing them if you have others.

27. Use System Restore

System Restore allows you to revert Windows 10 to a checkpoint that was recorded before you started experiencing blue screen errors. However, it means that System Restore must be enabled on your computer and at least one restore point must have been created prior to the BSOD event.

Even if you didn’t manually set up a restore point, it’s possible that some of your applications did, such as driver updaters, so it doesn’t hurt to at least check.

How to use System Restore:

  1. Sign in to Windows 10 using an administrator account
  2. Press the Win key, type Control Panel, and launch this app
  3. Go to RecoveryWindows 10 shows how to access Recovery from Control Panel
  4. Click Open System RestoreWindows 10 shows how to open System Restore
  5. Select a restore point or click Show more restore points to evaluate more options. You can also click Scan for affected programs to find out which applications you will have to reinstall after restoreWindows 10 shows a couple of system restore points
  6. Click Next and follow the instructions. Your PC will reboot

28. Reset Windows 10

If everything failed up until this point, you should prepare Windows 10 for factory reset in order to uninstall all programs and restore system settings to default. The good news is that your personal files will be left untouched.

But make sure to write down all applications you will have to install, save program preferences, and get hold of serial keys required for reactivation. Then, proceed to the following steps:

  1. Right-click the Start button and go to Settings
  2. Select Update & SecurityWindows 10 shows how to access the Update and Security settings
  3. Choose Recovery and click Get startedWindows 10 shows how to reset this PC
  4. Click Keep my files and follow the remaining instructionsWindows 10 shows the PC reset options

Stop code VIDEO TDR FAILURE (nvlddmkm.sys) can be fixed on Windows 10

To recap, VIDEO TDR FAILURE is a BSOD error that indicates a problem with your video settings. If it’s accompanied by the nvlddmkm.sys file, it means that you can troubleshoot the file errors to get rid of system crashes.

To fix this problem, you can start Windows 10 in Safe Mode, run a clean system boot, check for system updates, disable overclocking software, reset and update BIOS, restore the nvlddmkm.sys file, clear system cookies and temp files, reinstall the graphics adapter, as well as update or roll back GPU drivers.

It’s also a good idea to run the Hardware and Devices troubleshooter, disable hardware acceleration, analyze crash dumps, use Display Driver Uninstaller, remove and reseat the GPU card, try the GPU card on another computer, check system memory, use Startup Repair, or fix HDD issues and corrupt system files.

In addition, you can disable Fast Startup and the PCI Express power option, run a computer malware scan, fix the system registry, unplug external devices, and use System Restore to roll back Windows 10 to a previous checkpoint. If all these solutions fail, you can go to the last resort, which means resetting Windows 10 to factory settings.

How did you manage to fix the nvlddmkm.sys file and VIDEO TDR FAILURE stop code? Tell us all about it in the comments section below.

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