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Outlook 2010: Recover Deleted Emails

Even though Outlook 2010 does not support recovery of deleted emails directly, you can recover your emails even after hard-core deletion without using any third-party components. Through successful integration of Outlook 2010 with Microsoft Exchange Server you can make it possible to recover the deleted mails. This function would only be available for POP3 mail account, you can’t revert any mails from IMAP account; Gmail, Yahoo, AOL, etc.

Launch Outlook 2010 and from left sidebar, under Outlook Data File, click Deleted Items. Now navigate to Folder tab. In Clean Up group you will see Recover Deleted Items button is grayed-out.

greyed out 1

To enable this option you need to properly configure Exchange server 2007/10 on your system. After proper configuration if it is still grayed-out, then first you need to close Outlook 2010 if it is running. From taskbar click Windows Start Orb button, type regedit and hit Enter.

Note: Enabling this feature requires modifying the registry, before you start off with it, make sure that you understand how to restore the registry and backup the concerned registry files to prevent occurring of any erratic response.

In Registry Editor dialog, start looking for;

\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchange\Client\Options

In case you don’t find Options key, you can easily create it. Right-click Client and from New options click Key, as shown in the screenshot below.

key

Now change the name of this key to Options, right-click in the right-side bar, From New options click DWORD (32-bit) Value.

Dw 1

Change Dword’s name to DumpsterAlwaysOn, right-click it and change its Value data to 1. Click OK to continue.

change value

Close down registry editor. Launch Outlook 2010 and move to Folder tab. You will notice that Recover Deleted Items has been enabled now.

data outlook 1

If Exchange Server is properly configured, then it should work for you. Check for any discrepancies with Outlook 2010 integration because if there are any lack of correspondence then it won’t work out the way it should. After complete verification if it is still grayed out, contact your system administrator.

For more, also check out our guides on Recovering Outlook Email Attachments and Remove Outlook 2010 Duplicate Items.

29 Comments

  1. Thanks, this was very helpful. I mistakenly deleted my outlook work email from deleted item, but was able to recover it with your guild

  2. Can this be done only once ?
    I tried it and clicked on one mail and did recover it. However, when i clicked on recover once again I found the window empty.
    I wished I could do it once more.

  3. Hi permanently deleted items of Outlook can be recovered if you are integrated with Outlook. If not then you have to go for an professional utility like SysTools Outlook Recovery. It helps you to recover deleted, damaged and password protected PST files of Microsoft Outlook.

  4. Key for 32-bit Outlook on a 32-bit version of Windows
    HKEY_LOCAL_MACHINESOFTWAREMicrosoftExchangeClientOptions

    Key for 32-bit Outlook on a 64-bit version of Windows
    HKEY_LOCAL_MACHINESOFTWAREWow6432NodeMicrosoftExchangeClientOptions

    Key for 64-bit Outlook on a 64-bit version of Windows
    HKEY_LOCAL_MACHINESOFTWAREMicrosoftExchangeClientOptions

    Value name: DumpsterAlwaysOn
    Value type: REG_DWORD
    Value: 1

    • It seemed to work until i selected Recover Deleted Items. Nothing showed up to recover. I permantly deleted something to test it, but still, there was nothing to recover.

  5. Hi,

    You can recover your email information from Outlook version 2010, 2007, 2003, 2002 and 2000 by using Stellar Phoenix Deleted Email Recovery. Software can easily recover deleted email items from outlook.

  6. when i start looking in tha path
    \HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchange\Client\Options

    the exchange folder is missing . . what should i do

    •  Do you guys use Exchange for Emails? This only works if you use Microsoft Exchange as your email server.

      In Outlook 2010: Go to File > Account Settings > Account Settings > Email tab

      Do you see an entry with a “type” of Microsoft Exchange? If you don’t, this won’t work for you.

    •  Do you guys use Exchange for Emails? This only works if you use Microsoft Exchange as your email server.

      In Outlook 2010: Go to File > Account Settings > Account Settings > Email tab

      Do you see an entry with a “type” of Microsoft Exchange? If you don’t, this won’t work for you.

  7. Now why would I want to do this, when I can simply go into Deleted Items folder and do restore/move to folder thingy/ Or I could also access the OWA and download the items once again.

    Am I missing something, please correct?

    • you are missing a whole bunch. This is for exchange, and once you empty for deleted items folder, it looks to be gone. I am gathering that you have never emptied it. Exchange keeps 3 months worth of deleted emails outside of the client (do you know what that is?). This function described allows a user to view and restore a deleted item. It still has time limitations though.

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